Burt White on Tech: ‘If We Lose the Humanity, We’re Toast’
Technology can be a powerful asset, but that isn’t what’s driving organic growth for financial advisors. So suggests Burt White, managing partner and chief strategy officer at Carson Group. “The magic has never been about the machine,” White tells ThinkAdvisor in an interview. “It’s what the machine enables humans to do.” Less than two years after joining the firm from LPL Financial, his job has evolved into running Carson’s day-to-day operations. White, who worked at LPL for 14 years, was managing director and chief investment officer. At Carson, inorganic growth is “supercritical,” White says. There, mergers and acquisitions activity has accelerated the past three years, as it has for its advisor partners. In the interview, White — based in Charlotte, North Carolina — talks about client and advisor trends and what they mean to investing. He also declares that artificial intelligence “is going to change everything” — but that “if we lose the humanity, we’re toast.” Here are highlights of our conversation: THINKADVISOR: What’s your role at Carson Group? BURT WHITE: I joined as the chief strategy officer. But over the last two years, I’ve evolved into running the day-to-day strategy and operations of Carson. Ron Carson is still the CEO, but the...