Insurable Interest Canadian Insurance Blog

By FRISS — While insurers navigate budget cycles, data quality projects, and organizational change management, fraudsters are already deploying AI as a weapon. They are not waiting for governance frameworks, nor are they running pilots. They are running schemes, and the gap between the industry’s preparedness and the sophistication of what is being deployed against it is widening. The shift from opportunistic to AI-powered fraud is an architectural change rather than a gradual evolution. The tools that fraudsters now have access to do not just make existing schemes faster or more scalable; they make entirely new schemes possible. These include synthetic identities that have never existed, deepfake evidence that is indistinguishable from reality, and autonomous agents that can execute complex fraud operations across multiple digital environments without human intervention at each step. Understanding what this threat actually looks like, not as a future scenario but as a present and accelerating reality, is essential context for the preparedness gap this section exposes. How Fraudsters Will Weaponize AI When asked how agentic AI could be weaponized, practitioners identified four primary vectors. Generating synthetic documents or IDs (76%) tops the list, representing a direct attack on the claims verification processes that most insurers...

Montreal, QC (Sept. 18, 2023) – Humania Assurance continues its digital transformation by integrating artificial intelligence into its claims management through the deployment of the Curant platform. “Behind every claim is a person waiting for a swift response and reassuring support. The Curant platform will enable our claims teams to benefit from enhanced technological support, reducing administrative tasks so they can dedicate more time to policyholders and colleagues involved, regardless of their role,” says Luc Thibault, Senior Vice-President, Operations. Designed specifically for the insurance sector, the Curant platform automates the extraction and standardization of data from documents, systems, and communications. Humania recognized the strategic potential of advancing its legacy of technological innovation through an investment in Curant.ai. The initiative has exceeded our initial expectations, particularly thanks to their advanced security architecture, which integrates seamlessly with our core ecosystem. “This partnership will enable us to accelerate our strategic vision for artificial intelligence while addressing a critical need in our disability and life insurance operations. This solution will transform the efficiency, consistency, and job satisfaction of our claims professionals. It is important to clarify that artificial intelligence acts as a facilitator and accelerator of the process. Final decisions remain in the hands of our experts, who...

Convergence of AI Infrastructure Investment and AI Embedding into Software and Services is Driving AI Spending to Unprecedented Levels Stamford, CT (Sept. 30, 2026) – Worldwide spending on AI is forecast to total $2.7 trillion in 2026, a 49.5% increase year-over-year, according to Gartner, Inc., a business and technology insights company. “Demand for AI infrastructure (including AI-optimized IaaS, AI-optimized servers, AI network fabric, AI processing semiconductors and devices) to support anticipated future workloads remains strong and inelastic to pressures from memory-related pricing increases,” said John-David Lovelock, Distinguished VP Analyst at Gartner. “The buildout of AI data center capacity is the largest infrastructure project humanity has even undertaken. The capacity growth from hyperscalers and service providers purchasing AI-optimized servers will continue to be the largest single area of spending.” In the software market, vendors across different software types are rapidly embedding agentic AI within their existing products to maintain relevance in the market and defend against new cross-functional agents (see Table 1). With GenAI firmly in the Trough of Disillusionment in 2026, enterprises are using these simpler embedded AI features from their incumbent software providers to grow operational efficiency and automate workflows, improve customer engagement and enhance decision making. Table 1:...

With legal fees rising and disputes putting growing pressure on Canadian organizations, BFL CANADA’s new offering provides proactive legal protection for organizations and individuals, helping them address issues early, mitigate risk, and reduce the likelihood of costly claims, disputes, and litigation Montreal, QC (Sept. 30, 2026) – BFL CANADA, one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in Canada, is proud to announce the launch of its new proprietary Legal Expense Insurance and Assistance Solution. This innovative offering combines insurance protection, technology, and human expertise to help clients access legal support more easily, manage legal risk proactively, and navigate legal challenges. Developed in collaboration with LawVo, Canada’s first truly AI-enabled legal support platform backed by licensed legal professionals, the solution reflects a proactive approach to legal risk management. It brings together Legal Expense Insurance (LEI) coverage, a 24/7 legal assistance centre and practical legal tools, including AI-powered legal information and document resources, in a single integrated offering. By providing immediate access to legal guidance, practical tools, and licensed legal professionals when advice is needed, the Legal Expense Insurance and Assistance solution helps clients address legal issues before they escalate while providing...