Insurable Interest Canadian Insurance Blog

HSB AI Liability Insurance Fills Coverage Gaps and Exclusions AI insurance protects businesses from AI lawsuits Includes bodily injury, property damage, advertising injury coverage HSB survey shows 91 percent of companies plan to use AI AI liability protection helps add certainty to an AI-driven world Toronto, ON (Mar. 18, 2026) – Specialty insurer HSB has introduced a new artificial intelligence (AI) liability insurance coverage that protects businesses from lawsuits resulting from the use of AI technologies. Designed for small and medium-sized companies, HSB AI Liability Insurance can pay for AI-related losses that some General Liability policies exclude, including bodily injury, property damage, and advertising injury for claims stemming from AI-generated advertising, marketing, blogs, and social media. “All types of businesses are using AI to do things more quickly and efficiently” said Timothy Zeilman, global head of product ownership for HSB, part of Munich Re Group. “At the same time, the AI transformation brings new legal and financial exposures. Business owners may wonder, am I protected? AI insurance helps remove that uncertainty by filling the gaps in coverage, so businesses can stay ahead of emerging risks.” Small Businesses Embrace AI, but Worry About the Risks Increasingly, smaller businesses are relying on...

Toronto, ON (Mar. 11, 2026) – As Canadian organizations prepare for another spring season, Ecclesiastical Insurance is urging schools, places of worship, heritage properties, and community organizations to take proactive steps against the growing threat of flood and water damage, releasing a suite of free risk resources ahead of the season. The move comes on the heels of a record-breaking year for weather-related losses. According to the Insurance Bureau of Canada, severe weather caused $8.5 billion in insured losses across Canada in 2024, the first time in Canadian history that figure has surpassed $8 billion. Ontario alone recorded more than $1 billion in insured flood damage that year, making it the second-costliest summer for flooding in the province’s history. “The best claim is the one that never happens,” said Colin Robertson, Chief Experience Officer, Ecclesiastical Insurance. “These organizations exist to serve their communities, and when a flood disrupts operations or damages an irreplaceable building, the impact goes far beyond the repair bill. Our Risk Control team developed these resources because we believe preparation shouldn’t be complicated or costly.” For these organizations, the stakes are particularly high. Schools may face waterlogged classrooms and lengthy mould remediation timelines. Faith communities risk damage...

Akka to provide a secure and scalable software foundation to build trusted AI-powered business applications Toronto, ON (Mar. 10, 2026) – Manulife is pleased to announce that it has selected Akka as its latest partner supporting the development of its enterprise agentic AI platform. By bringing Akka’s durable and highly available runtime into the ecosystem, Manulife will strengthen the platform’s security, reliability, and performance as it embeds AI into critical workflows and expands adoption across the organization. “Our insurance and investment businesses are built on trust, and that same principle guides our approach to AI,” said Jodie Wallis, Global Chief AI Officer for Manulife. “As we explore technologies that can help us scale reliable, compliant and resilient AI systems, solutions like Akka illustrate how enterprises can build and operate agentic systems with the speed, predictability, and governance required in highly regulated environments. Their focus on orchestration, safety, operational SLAs, and system reliability reflects exactly the kind of rigor that supports responsible AI and consistent customer value.” Manulife’s enterprise AI platform, now in beta testing, provides a secure, integrated foundation for building and deploying AI agents – intelligent systems that understand tasks, help make decisions, and take action to support customers and colleagues. The...

Enterprise Rent-A-Car Publishes Whitepaper on Rental Reimbursement St. Louis, MO (Mar. 1, 2026) – Between rising auto insurance rates and lead times for collision-related repairs averaging nearly 2.5 weeks, more drivers are shopping around for the best combination of coverage and value. Embracing and emphasizing rental reimbursement policies can help insurance companies differentiate themselves in a competitive market and strengthen long-term customer retention. The Growing Importance Of Rental Reimbursement The auto insurance industry is competitive – and it’s becoming even more so. According to a recent Ipsos report, with rates on the rise, consumer loyalty is dropping as drivers increasingly shop around for the best combination of coverage and price. To stay on top, insurance companies must find ways to maximize customer satisfaction hile delivering value to their clients. Rental reimbursement policies may be one way to bridge the gap. “Rental reimbursement should no longer be considered merely supplementary,” said Mary Mahoney, Vice President of Replacement and Leisure at Enterprise Mobility. “With the potential to positively impact customer satisfaction and retention, these policies can represent a strategic advantage for insurers willing to prioritize them in initial policy discussions and throughout the client relationship.” Rental Reimbursement: More Than a ‘Nice to...

After a successful launch with new business, First Mutual Insurance Company will leverage Chrp’s AI-based self inspections for home & farmhouse renewals in North Carolina on June 1st and pilot an inspection for poultry farms Smithfield, NC (Mar. 24, 2026) – First Mutual Insurance Company is pleased to announce it has extended its commercial agreement with Chrp Technologies, an AI-driven home risk platform that identifies 400+ failure points inside & outside homes that can lead to property claims. First Mutual Insurance Company (FMIC), headquartered in Smithfield, NC, sells insurance products through a broad network of independent agents located in North Carolina, South Carolina, and Tennessee. The company offers coverage for homeowners, farmowners, swine & poultry, and more. One of the ways FMIC has maintained historically low loss ratios is by inspecting every property. This allows them to minimize costs for their policyholders and maintain a formidable market presence. Before Chrp Technologies, FMIC relied upon traditional inspections to underwrite new homeowners and farmowners policies in North Carolina. One challenge the company faced when using traditional inspection companies was slow turnaround times, resulting in underwriting delays. Another issue the company faced was most traditional inspections did not capture imagery inside homes and...