HUB International Brings Anthropic’s Claude to 20,000+ Employees, Reports 85% Productivity Gains and 90% User Satisfaction
HUB uses Claude Enterprise with Claude for knowledge workers, Claude Code for technology teams, and Anthropic’s API platform for building custom agentic solutions Early deployment results show 2.5 hours saved per employee per week and 90%+ user satisfaction from employees across early use cases HUB, one of Anthropic’s first insurance brokerage partners, selected Anthropic’s Claude for its industry-leading accuracy, lowest hallucination rates, and enterprise security built for regulated financial services HUB’s AI journey began in 2020, positioning the firm to move quickly once AI matured, making the full Claude deployment a natural progression of its multi-year strategy Chicago, IL (May 15, 2025) – Hub International Limited (HUB), a leading global insurance brokerage and financial services firm, and Anthropic, an AI research and development company, are pleased to announce a partnership of their deployment of Anthropic’s Claude AI platform across HUB’s entire 20,000+ employee workforce which began in late Q4 2025. In early results of employees, HUB has seen an 85% productivity increase in targeted use cases, an average of 2.5 hours saved per employee per week, and over 90% user satisfaction across early use cases— making it one of the fastest and most successful enterprise AI deployments in the financial services industry....