Insurable Interest Canadian Insurance Blog

Montreal, QC (Sept. 18, 2023) – Humania Assurance continues its digital transformation by integrating artificial intelligence into its claims management through the deployment of the Curant platform. “Behind every claim is a person waiting for a swift response and reassuring support. The Curant platform will enable our claims teams to benefit from enhanced technological support, reducing administrative tasks so they can dedicate more time to policyholders and colleagues involved, regardless of their role,” says Luc Thibault, Senior Vice-President, Operations. Designed specifically for the insurance sector, the Curant platform automates the extraction and standardization of data from documents, systems, and communications. Humania recognized the strategic potential of advancing its legacy of technological innovation through an investment in Curant.ai. The initiative has exceeded our initial expectations, particularly thanks to their advanced security architecture, which integrates seamlessly with our core ecosystem. “This partnership will enable us to accelerate our strategic vision for artificial intelligence while addressing a critical need in our disability and life insurance operations. This solution will transform the efficiency, consistency, and job satisfaction of our claims professionals. It is important to clarify that artificial intelligence acts as a facilitator and accelerator of the process. Final decisions remain in the hands of our experts, who...

Convergence of AI Infrastructure Investment and AI Embedding into Software and Services is Driving AI Spending to Unprecedented Levels Stamford, CT (Sept. 30, 2026) – Worldwide spending on AI is forecast to total $2.7 trillion in 2026, a 49.5% increase year-over-year, according to Gartner, Inc., a business and technology insights company. “Demand for AI infrastructure (including AI-optimized IaaS, AI-optimized servers, AI network fabric, AI processing semiconductors and devices) to support anticipated future workloads remains strong and inelastic to pressures from memory-related pricing increases,” said John-David Lovelock, Distinguished VP Analyst at Gartner. “The buildout of AI data center capacity is the largest infrastructure project humanity has even undertaken. The capacity growth from hyperscalers and service providers purchasing AI-optimized servers will continue to be the largest single area of spending.” In the software market, vendors across different software types are rapidly embedding agentic AI within their existing products to maintain relevance in the market and defend against new cross-functional agents (see Table 1). With GenAI firmly in the Trough of Disillusionment in 2026, enterprises are using these simpler embedded AI features from their incumbent software providers to grow operational efficiency and automate workflows, improve customer engagement and enhance decision making. Table 1:...

With legal fees rising and disputes putting growing pressure on Canadian organizations, BFL CANADA’s new offering provides proactive legal protection for organizations and individuals, helping them address issues early, mitigate risk, and reduce the likelihood of costly claims, disputes, and litigation Montreal, QC (Sept. 30, 2026) – BFL CANADA, one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in Canada, is proud to announce the launch of its new proprietary Legal Expense Insurance and Assistance Solution. This innovative offering combines insurance protection, technology, and human expertise to help clients access legal support more easily, manage legal risk proactively, and navigate legal challenges. Developed in collaboration with LawVo, Canada’s first truly AI-enabled legal support platform backed by licensed legal professionals, the solution reflects a proactive approach to legal risk management. It brings together Legal Expense Insurance (LEI) coverage, a 24/7 legal assistance centre and practical legal tools, including AI-powered legal information and document resources, in a single integrated offering. By providing immediate access to legal guidance, practical tools, and licensed legal professionals when advice is needed, the Legal Expense Insurance and Assistance solution helps clients address legal issues before they escalate while providing...

Ancaster, ON (Sept. 284, 2026) – CREST Insurance Group and SIB Corp. are pleased to announce a partnership that will create a dynamic, independent insurance distribution platform serving clients across North America. The partnership establishes a platform with more than $2.5 billion in gross written premium, over 2,000 employees, 500 carrier relationships, and more than 230 locations in Canada and the United States. “This partnership brings together two growth-oriented organizations with a common belief that local expertise and entrepreneurial leadership remain the foundation of exceptional client service,” said Ted Puccini, President & CEO of SIB. “Our union is about building for the future,” said Cody Ritchie, President & CEO of CREST. “Together, we are creating a platform that fosters local expertise while opening new opportunities for our employees, clients, and insurance partners.” “Scale creates opportunity,” Puccini added. “This partnership strengthens our ability to attract talent, execute on an ambitious corporate development plan, invest in innovation, deepen carrier relationships, and deliver even greater value to our clients.” “Together, SIB and CREST are creating a platform built for the future: combining entrepreneurial leadership, local expertise, and North American reach. The partnership strengthens the organization’s ability to grow and deliver exceptional value across...

Halifax, NS (Sept. 29, 2026) – QuickFacts, Canada’s trusted intelligence layer for insurance brokers, is thrilled to announce a strategic partnership with Intact Insurance, Canada’s largest property and casualty insurer. The partnership formalizes a relationship built around one of the daily tools brokers rely on: QuickFacts’ multi-carrier comparison platform. Intact has been a crucial part of the comparison landscape brokers see in QuickFacts, and this partnership is the next step in turning an established presence into an active collaboration. Formalizing the relationship means QuickFacts can now move faster on updates and new comparisons involving Intact. For brokers, that means Intact information inside QuickFacts stays up to date faster, at a moment when accuracy and speed directly affect how they serve clients. “This partnership is about giving brokers even more certainty in a fast-moving market,” said Ken Sedgewick, Strategic Partnerships Manager at QuickFacts. “Intact is a cornerstone carrier in Canada, and brokers already lean on QuickFacts every day. This partnership formalizes both companies’ mission to support their broker partners and provides an extra level of confidence for something brokers already rely on.” By having direct access to Intact’s underwriting updates on QuickFacts, both companies are giving brokers their valuable time back....

Canadians can now explore CoverMe Travel insurance with a plugin in ChatGPT, making it easier to discover coverage options and plan their travels Toronto, ON (Sept. 28, 2026) – Manulife is pleased to announce the launch of a new CoverMe plugin in ChatGPT, making it easier for Canadians to explore travel insurance and receive a personalized quote. The launch effectively marks a first-of-its kind plugin in ChatGPT, as well as Manulife’s first plugin in ChatGPT globally. Combining Manulife’s leadership in travel insurance with its ambition to become an AI-powered organization, this plugin helps meet travellers in the digital experiences they already use to research and plan their trips. Travel planning is happening increasingly in digital and AI-powered environments, creating new opportunities for brands to support customers earlier in the travel experience. The launch builds on Manulife’s focus to leverage AI to improve customer experiences by making information and services easier to access when and where customers need them. “Being a trusted travel companion means showing up for Canadians throughout their journey–not just when they need to submit a claim,” said Pamela Wong, Head of Affinity at Manulife. “By bringing CoverMe Travel to ChatGPT, we’re meeting travellers where they’re already researching...