Insurable Interest Canadian Insurance Blog

New York, NY (Feb. 26, 2026) – CoverGo, the leading global AI, no-code insurance platform for health, life, and P&C, is pleased to announce the launch of AI agents built specifically for insurance, accelerating the shift toward fully AI-driven insurance operations. While many insurers have digitized workflows, most processes remain rule-based and heavily manual. CoverGo is embedding insurance domain-trained AI agents directly into core insurance operations – enabling automated execution across complex underwriting, distribution, servicing, and claims processes. CoverGo has already deployed three AI Agents in production with tier-1 insurers and brokers: Intelligent Document Processing (IDP) AI Agent – This agent automates data extraction from any unstructured document (e.g., claims forms, medical reports, applications) and transforms it into structured, decision-ready data across claims, underwriting, and policy servicing. Beyond data extraction, the IDP AI Agent performs medical necessity checks, business rule enforcement, automatic calculations, FWA detection, mandatory document validation and other actions – enabling insurers to move from document processing to intelligent decision execution. Customer Support AI Agent – This agent ingests all of a company’s internal knowledge like product brochures, policy wordings, and underwriting guidelines, and provides instant, accurate answers. It empowers customer support teams to resolve queries in seconds...

Arlington, VA (Feb. 25, 2026) – Global stability is entering a new phase – one defined not by clear lines of conflict, but by the ambiguous, deniable and strategically choreographed tactics that sit between peace and war – known as ‘gray-zone aggression’. That’s the key finding of a new report from The Willis Research Network and Elisabeth Braw, a senior fellow with the Atlantic Council. Gray-zone aggression has rapidly evolved into a material threat for businesses; disrupting markets, undermining confidence and creating political leverage. The report, titled “Hidden threats, real impacts: gray-zone aggression”, highlights that five years ago, this challenge barely registered on corporate risk radars and was largely viewed as confined to the aviation and shipping sectors. Today, it is shaping geopolitical risk appetite, testing insurance policy wordings and the resilience strategies of every major sector. In this volatile environment, the private sector is no longer a bystander, the report says. Executives need to anticipate, adapt and collaborate to strengthen corporate defences and maintain business continuity. The report highlights further findings for risk and insurance leaders: Re‑evaluate insurance wordings, triggers and limits: as geopolitical tensions rise, gaps can emerge in the gray-zone between peace and war. Specialist review of...

HUB uses Claude Enterprise with Claude for knowledge workers, Claude Code for technology teams, and Anthropic’s API platform for building custom agentic solutions Early deployment results show 2.5 hours saved per employee per week and 90%+ user satisfaction from employees across early use cases HUB, one of Anthropic’s first insurance brokerage partners, selected Anthropic’s Claude for its industry-leading accuracy, lowest hallucination rates, and enterprise security built for regulated financial services HUB’s AI journey began in 2020, positioning the firm to move quickly once AI matured, making the full Claude deployment a natural progression of its multi-year strategy Chicago, IL (May 15, 2025) – Hub International Limited (HUB), a leading global insurance brokerage and financial services firm, and Anthropic, an AI research and development company, are pleased to announce a partnership of their deployment of Anthropic’s Claude AI platform across HUB’s entire 20,000+ employee workforce which began in late Q4 2025. In early results of employees, HUB has seen an 85% productivity increase in targeted use cases, an average of 2.5 hours saved per employee per week, and over 90% user satisfaction across early use cases— making it one of the fastest and most successful enterprise AI deployments in the financial services industry....

Nora encompasses a set of AI skills that can be customised to address the specific administrative pain points of any insurance business New AI ecosystem represents an evolution from FormFlow, Insly’s broker submission tool, which is now part of Nora Tallinn, Estonia (Feb. 24, 2026) – Insly, the low-risk, enterprise-grade insurance software provider, has launched a modular AI solution, Nora. Designed to sit on top of existing insurance software, Nora automates repetitive, administrative tasks across submissions, underwriting, and claims, helping insurers and MGAs boost efficiency, reduce workloads, and free insurance professionals for more strategic tasks. Nora functions as a set of specialised skills, or capabilities, which can be customised to the exact needs and workflows of each customer. These include: data extraction and capture, email and phone call follow-up, an underwriting guide reader, and broker submission triage. Insly will continually add to these skills as new use cases emerge, with several new modules already in the pipeline. The modular approach enables customers to mix and match where Nora can best add value, by removing specific pain points and bottlenecks. Nora can be integrated at critical points in the insurance workflow, with operational control, human input and escalation configured to client needs....

San Diego, CA (Feb. 19, 2026) – Mitchell, a leader in the development of innovative auto physical damage technology solutions, has published its latest Plugged-In: EV Collision Insights report. This issue provides an overview of the most notable 2025 trends in collision claims and repair for battery electric vehicles (BEVs), plug-in hybrid electric vehicles (PHEVs) and mild hybrid electric vehicles (MHEVs). While sales of new BEVs decreased approximately 2% in the U.S., claims for repairable vehicles kept climbing. The share of repairable claims also increased by 6% for PHEVs and 20% for MHEVs year over year in the U.S. and 26% and 29% respectively in Canada. “Even as BEV adoption slowed in North America last year following the end of government tax incentives, the auto insurance and collision repair industries still saw claims volume rise since more of these automobiles are on the road than ever before,” said Ryan Mandell, Mitchell’s vice president of strategy and market intelligence. “Due to their dense electrical architectures, software-driven systems and interconnected, sensor-heavy designs, these vehicles require additional diagnostic and calibration operations when damaged that can add cost, complexity and cycle time to each repair.” In 2025, BEVs averaged 1.70 calibrations per estimate compared...