BOXX Insurance Highlights How AI is Redefining the Cyber Insurance Broker in 2026
Toronto, ON (Jan. 22, 2026) – BOXX Insurance, the original all-in-one cyber insurance and protection company, has findings revealing the increasing importance of artificial intelligence (AI) as a core capability for Canadian Insurance Brokers placing commercial and personal cyber and tech coverage. 100% of Brokers Report Using AI but Human Expertise Still Reigns The findings highlight that AI is now embedded within everyday Broker workflows, helping them simplify complex cyber risks, surface emerging threats and deliver faster, clearer, and more tailored advice to clients. All cyber and tech insurance Brokers (100%) surveyed reported using AI in their day-to-day work at least multiple times per day. Thirty-five per cent of respondents reported relying on AI tools or chatbots to stay informed on market shifts and emerging risks, whilst 52% reported using AI to explore trends and 47% used it to compare information. By using AI to leverage trusted data sources and industry expertise, Brokers can offer timely and bespoke advice to their clients. Despite this surge in AI usage, Canadian Brokers aren’t abandoning traditional wisdom as they continue to access authoritative sources to understand trends via company and industry reports, trade media and professional associations or Broker networks. Brokers Anticipating Faster...