Insurable Interest Canadian Insurance Blog

By Juan Mazzini, Global Head of Celent — Artificial intelligence is no longer a “future of insurance” headline. It is already reshaping how carriers, reinsurers, brokers, and MGAs build products, run operations, and make decisions. The real question now is not whether AI will matter, but how quickly organizations can translate it into measurable outcomes—without breaking trust, compliance, or culture. During Reinsurance Week Miami 2026, I had the chance to moderate and contribute to a panel organized by MIA Hub and hosted within a dedicated space built for the week by BlueCap. The panel brought together our perspectives across technology, operations, and people, with the key participation of Alejandro Ceron, Founder of SP&E Consulting; Antonio Lizano, Regional Director LATAM at Sunlight Solutions; and Ivan Hernandez, CEO of Rocket Code. Below are the most practical themes that emerged—especially relevant for insurers, reinsurers, and brokers/MGAs looking to move from experimentation to enterprise value. 1. The biggest obstacle isn’t the model—it’s problem definition A recurring point: many AI initiatives still start with a vague mandate (“we need AI”) rather than a crisp business problem. That leads to pilots that look impressive but don’t change outcomes. The organizations getting traction are the ones that...

Toronto, ON (Apr. 27, 2026) – Aon, a leading global professional services firm, has released its Spring 2026 Canadian Insurance Market Update. Published in support of Aon’s ongoing commitment to help Canadian clients make better decisions about risk management and insurance programs, the report finds that the Canadian Property and Casualty (P&C) market enters 2026 from a position of strength, underpinned by solid capitalization, strong underwriting performance and a competitive landscape that continues to grow. “Capacity is ample across many lines and both domestic and international insurers are actively deploying limits into Canada,” said Russell Quilley, head of Commercial Risk and chief broking officer in Canada for Aon. “For many organizations, this is translating into more favorable pricing, broader coverage and greater flexibility to reshape program structures that were constrained in prior years. At the same time, the risk environment remains complex. Current conditions represent an important window for client to strengthen their insurance and risk financing programs.” Other key findings include: The Canadian P&C market remains well capitalized, with ample capacity and ongoing competition supporting favorable outcomes for many buyers. However, climate-driven catastrophe activity, supply chain fragility, social inflation, cyber threats and geopolitical tensions continue to drive volatility in...

Platform brings insurance agentic intelligence to deliver transparent, auditable, and extensible decisioning and experiences across core P&C workflows Boston, MA (Apr. 28, 2026) – Duck Creek Technologies, intelligent core of insurance, is pleased to announce the launch of its insurance-native Agentic AI Platform, a purpose-built platform enabling insurers to deploy, orchestrate, and govern AI agents across the insurance lifecycle. The Duck Creek Agentic AI Platform is designed to help insurers unlock the significant value opportunity of AI by embedding intelligent automation directly into core insurance workflows, with Boston Consulting Group projecting up to $80 billion in annual impact in the U.S. alone. Alongside the platform, Duck Creek introduced two new agentic experiences, Agentic Underwriting Workbench and Agentic First Notice of Loss (FNOL), designed to improve speed, accuracy, and outcomes at critical property and casualty workflows. The Duck Creek Agentic AI Platform combines core system data, insurance domain models, and neuro-symbolic reasoning to enable AI agents that can operate within the constraints of insurance workflows and current carrier configurations. For Duck Creek core system customers, the agentic platform leverages their current data, manuscripts, configurations, and APIs to seamlessly integrate all of the core intelligence into agentic experiences. By using this combination of deterministic and probabilistic logic, insurance carriers can achieve more optimized and compliant outcomes. Structured as a layered architecture, the platform brings together intelligence, orchestration, and governance:...

Serenia Life is First-to-Market for Empathy’s Legacy Planning Platform for Canadian Families New York, NY (Apr. 9, 2026) – Empathy, the leading technology platform transforming how families prepare for and navigate life’s most difficult moments, is pleased to announce the launch of its digital legacy planning platform, Empathy LifeVault™ in Canada, coming first-to-market with Serenia Life, a leading member-based life insurer. LifeVault provides a secure platform for legacy planning, making it possible for users to create and manage legally valid documents such as Wills, Powers of Attorney, and Advance Care Directives. In April, Empathy released The Hidden Barriers to the Great Wealth Transfer Report, which detailed the critical barriers blocking families from effectively preparing legacy plans. The data found that many families lack the documents required for a smooth transition. For example: Only a third of Canadian families have formal estate plans (33%), and even less have financial plans (29%) in place More than half (52%) of Canadian families say existing documents are incomplete, outdated, or simply unfindable Over 1 in 4 of Canadian families simply rely on informal or verbal plans, which offer no legal protection and are not formally documented anywhere “At Empathy, we’re dedicated to supporting families...

ViClarity launches AI-powered Reg Monitor to turn regulatory updates into actionable, audit-ready workflows for compliance teams and ease the burden of manual monitoring New regulatory horizon scanning capability helps compliance teams identify relevant federal and state updates and manage implementation through centralized, auditable workflows Stamford, CT (Apr. 9, 2026) – ViClarity is pleased to announce the first in a series of AI-enabled capabilities. Reg Monitor is an enhancement to the regtech company’s compliance management software designed to help compliance teams keep pace with fast-moving regulatory change. The tool comes at a time when governance, risk and compliance (GRC) teams are under increasing pressure to keep up with a more complex regulatory landscape — and often with fewer resources. “As the patchwork of federal and state regulations grows more complex, relying on fragmented sources to track regulatory updates creates real risk for GRC teams,” said Ogie Sheehy, Global CEO of ViClarity. Quick Take on Reg Monitor Who: ViClarity, provider of GRC management software What: Launch of Reg Monitor, an AI-powered regulation monitoring tool Why: Reduce risk of missed or mismanaged regulatory changes and improve compliance execution How: Continuously scans applicable federal and state regulatory sources, delivers AI-generated summaries and connects updates...

Toronto, ON (Apr. 23, 2026) – Markel, the insurance operations within Markel Group Inc., is pleased to announce the launch of two new combined environmental insurance solutions designed to simplify coverage placement and address the complex liability exposures faced by manufacturers and environmental service firms across Canada. The new offerings provide streamlined access to broad, integrated coverage under a single policy form, helping reduce gaps and simplify placement while responding to the evolving environmental risk landscape faced by manufacturers and environmental service firms. They reflect Markel’s continued focus on strengthening its specialty capabilities in Canada and supporting brokers with practical solutions to emerging environmental exposures. Combined Form for Manufacturers The Manufacturers Combined Form is designed for a wide range of manufacturing operations and integrates multiple critical coverages, including: General liability Premises pollution liability Products pollution liability Transportation pollution liability Non-owned disposal sites This solution is geared toward manufacturers of all types, addressing pollution and liability exposures arising from production, distribution, transportation, and waste-disposal activities. Combined Form for Environmental Contractors and Consultants The Environmental Contractors and Consultants Combined Form delivers comprehensive protection for firms providing environmental services, combining: General liability Contractors pollution liability (CPL) Errors & omissions (E&O) Non-owned disposal sites...