Erie Insurance Restores Online Access for Customers; Still Working on Other Systems
Article 0 Comments Erie Insurance has reported that online account access for customers including bill pay has been restored in the latest update on its recovery from its network outage. The insurer said the network and system outage it initiated on June 7 helped contain a threat. The insurer once again reported that “there is no evidence of ransomware and no indication of ongoing threat actor activity.” The company has not acknowledged any data breach but said it is “working diligently to identify what, if any, data may have been affected.” The work to restore full system functionality for local agents, claims, and customer care teams is “intentional, phased and prioritized to ensure we continue to do the right thing and put service above all else,” the compay stated. Meanwhile, Philadelphia Insurance Companies is continuing its efforts to restore systems following its network outage. Philadelphia Insurance disconnected its systems to contain the threat from suspicious activity it detected on June 9. Phone, email, and online applications have been affected by the outage. Philadelphia said that “contrary to media reports, no systems were encrypted, and this was not a ransomware event.” The insurer said most of its core business systems have...
