Crawford Technologies Announces High-speed Document Language Translation Service
Toronto, ON (Jan. 3, 2024) – Crawford Technologies, a leading provider of innovative document solutions that streamline, improve and manage customer communications, is pleased to announce AccessibilityNow® Translate as part of its AccessibilityNow® platform. Being launched on the heels of Instant Language Assistant (ILA), the company’s accessible communication device introduced last month, AccessibilityNow Translate is Crawford Technologies’ second language translation solution designed to ensure that all individuals, regardless of language used, have access to vital information. AccessibilityNow Translate was developed to meet the needs of organizations required to comply with the 2023 Centers for Medicare and Medicaid Services (CMS) Final Rule. The mandate has set new standards for inclusivity, accessibility and equality by mandating healthcare companies deliver communications to customers in their native language where local densities exceed 5%. Addressing the requirement for organizations to remove language barriers and strengthen language access, AccessibilityNow Translate offers an enterprise communication processing (ECP) service that uses AI to translate transactional and marketing documents into over 120 native languages with very little setup required. The solution’s ability to quickly translate high volumes of documents containing PHI and PII for mail or electronic delivery makes it possible for businesses servicing customers with limited English proficiency...