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Canadian Broker Network Inc. Announces Board of Directors for 2024-2025 0

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Canadian Broker Network Inc. Announces Board of Directors for 2024-2025

Toronto, ON (Sept. 3, 2024) – Canadian Broker Network (CBN), Canada’s leading network of independent insurance brokers, is pleased to announce its 2024/25 Board of Directors, who were officially sworn in during the company’s recent Annual General Meeting. Representing regions across all parts of Canada, this distinguished board brings together a blend of industry expertise and strategic insight, which ensures that CBN continues to work on the advancement and success of independent brokers across Canada. We are proud to introduce the 2024-2025 Board of Directors of Canadian Broker Network: Chairman: Andrew Kemp, Acera Insurance Vice Chair: John Pino, MacLeod Lorway President: Lorie Phair, Canadian Broker Network Treasurer: Steven Frye, BakerTilly Director: Warren Griffiths, FCA Insurance Brokers Director: Dan Avon, AIM Insurance Director: Kanwar Bola, A-Kan Insurance Director: Yan Charbonneau, Synex Director: Vincent Gaudreau, Fort Insurance & Group Benefits Director: Marc Leger, Vienneau Insurance Director: Jeff LeGrow, Cal LeGrow Insurance Newly appointed Canadian Broker Network Board of Directors at the CBN Member Program in London, UK, October 2024. (L-R: Warren Griffiths, Jeff LeGrow, Dan Avon, Steven Frye, Yan Charbonneau, Lorie Phair, Andrew Kemp, Marc Leger, Kanwar Bola, Vincent Gaudreau, John Pino) About the Canadian Broker Network Canadian Broker Network (CBN) is...

Newgen and Fadata Join Forces to Optimize Insurance Content Management 0

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Newgen and Fadata Join Forces to Optimize Insurance Content Management

Newgen’s ECM platform integrates with Fadata INSIS to optimize insurance processing New Delhi, India (Nov. 13, 2024) – Newgen Software, a global provider of digital transformation platforms, is pleased to announce the continuation of its strategic partnership with Fadata, a trusted core insurance solution provider. This collaboration integrates Newgen’s Omnidocs, a comprehensive enterprise content management (ECM) solution built on a low-code platform, with Fadata’s INSIS, a cloud-based insurance process management system covering all lines of business. The partnership is aimed at helping insurers handle complex, content-rich processes, and achieve centralized systems and better customer experience. Insurers can benefit from streamlined document management and enhanced compliance. The integration will lead to better operational efficiency and lower costs. Neyko Bratoev, Head of Fadata Ecosystem, said, “Insurers deal with large quantities of digital documentation, making document management a high priority. Having a specialist solution helps to reduce manual handling, optimize workflows and increase productivity. Newgen’s highly recognized OmniDocs does that with aplomb. Together, we can support insurers to focus on the service they deliver to their clients.” Rajvinder Singh Kohli, Senior Vice President at Newgen, added, “This collaboration is a game-changer for the insurance industry. With Newgen’s Enterprise Content Management and Document generation...

Wow Your Customers with On-demand Omnichannel Communications 0

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Wow Your Customers with On-demand Omnichannel Communications

by Ernie Crawford, President & CEO, Crawford Technologies — With the rise of real-time data, the relationship between insurers and their policyholders has fundamentally changed. Today’s consumers expect immediate access to information, services and support. For both P&C and life & health insurance companies, this means rethinking their communication strategies, moving from traditional print and mail to real-time, on-demand, omnichannel methods. Effective customer communication must be: Timely: delivered promptly, responding to customer inquiries or actions Relevant: tailored to each customer’s preferences, past interactions and current needs Engaging: providing valuable, personalized content to enhance customer loyalty and satisfaction A recent survey conducted by Computershare found that “87% of Canadian insurance customers value essential communications from their provider.” And 76% prefer to receive communications using digital channels including web portals, email and mobile apps. Understanding On-demand Communications On-demand communications deliver real-time, personalized messages triggered by specific customer actions or requests. Unlike traditional mail-based communications, on-demand systems respond immediately to customer behavior, ensuring timely and relevant information. For insurers, this type of communication spans various platforms, including email, SMS, mobile app notifications, personalized web content and chatbots. Each channel allows insurers to engage with policyholders meaningfully, ensuring seamless communication tailored to their preferences....

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People Moves: Everest Insurance Appoints Corbo to Lead US Primary Casualty, Weiser to Lead US Excess Casualty

Article 0 Comments Nina Corbo Everest Insurance, the insurance division of Everest Group, headquartered in Warren, New Jersey, appointed Nina Corbo to lead U.S. primary casualty and Debbie Weiser to lead U.S. excess casualty. Corbo oversees the risk management and commercial casualty segments. With nearly two decades of experience, Corbo was most recently head of risk management for Everest’s North America insurance team. Before joining Everest, Corbo served as head of corporate accounts, primary casualty for AIG and held a variety of casualty and risk management leadership positions with AXA XL and ACE. Debbie Weiser Weiser leads national accounts and middle market excess casualty segments. Weiser joined Everest in 2017, previously serving as head of excess casualty for North America Insurance. Before Everest, Weiser was responsible for the strategic direction of AIG’s excess portfolio in the middle market space and held casualty underwriting and claims roles at Travelers and Chubb. Topics USA Excess Surplus Casualty Was this article valuable? Thank you! Please tell us what we can do to improve this article. Submit No Thanks Thank you! % of people found this article valuable. Please tell us what you liked about it. Submit No Thanks Here are more articles you...

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Mercer Adds Nearly $1.7B in Assets via Two Deals

Mercer Global Advisors has added nearly $1.7 billion in assets through two acquisitions announced this week. The RIA firm, which has $66 billion in client assets, has acquired Minneapolis-based investment advisory and financial planning firm Waypoint Capital Advisors and Fort Collins, Colorado-based RIA Chapel & Collins. Waypoint manages nearly $1 billion in client assets for ultra-high-net-worth individuals and families. Chapel & Collins manages about $675 million for over 500 clients and specializes in business owners, retirees and pre-retirees. “We were very impressed with the strength of Waypoint’s client base and track record of growth. The like-minded approach to family office services was immediately apparent and will add depth to our existing offering,” said Martine Lellis, Mercer principal, M&A partner development. “Waypoint is a terrific complement to Mercer Advisors and will deepen the depth and breadth of our teams focused on serving multi-family offices and ultra-high-net-worth families,” Mercer CEO Dave Welling said. Chapel & Collins serves high-net-worth investors, offering estate, charitable, tax, and giving and trust planning, as well as alternative investments. The deal expands Mercer’s operations in and near its Denver headquarters. Credit: yudhistirama/Adobe Stock

Protect Group Partners with Blink Parametric to Enhance Travel Protection Solutions through Protect Marketplace 0

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Protect Group Partners with Blink Parametric to Enhance Travel Protection Solutions through Protect Marketplace

Cork, Ireland (Nov. 12, 2024) – Protect Group, a leader in ancillary travel products has announced a strategic partnership with Blink Parametric to bring advanced parametric protection solutions to travel operators, airlines, OTAs, airports, and other service providers. This partnership introduces Blink Parametric’s real-time parametric technology into Protect Marketplace, with immediate effect, enhancing customer satisfaction with Flight Disruption and Delayed Baggage Protection services. Parametric services transform traditional travel protection by offering fast, data-driven assessments and instant payouts or assistance options based on predefined triggers. Through Blink Parametric’s platform, customers benefit from immediate support when flight delays or lost luggage impact their journey. Unlike conventional travel protection, where refund applications can be time-consuming and complex, Blink Parametric solutions simplify the process, providing travellers with a seamless, stress-free experience. Through Protect Marketplace, Protect Group now offer this comprehensive support with minimal technical setup. Once integrated, partners can leverage real-time data to ensure that eligible customers receive instant payouts in the event of qualifying disruptions. This automation removes the need for travellers to file traditional claims, creating a truly customer-friendly experience. Protect Group is not a traditional insurance product provider, which allows it to offer Refund Protect, Flight Delay, and Delayed Baggage Protection...

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Bill to Curb Controversial Social Security Rules Passes House

The full House passed by a 327-75 vote late Tuesday H.R. 82, the Social Security Fairness Act of 2023, which would repeal the Windfall Elimination Provision (WEP) and Government Pension Offset (GPO). Also up for a vote Tuesday was H.R. 5342, the Equal Treatment of Public Servants Act of 2023, which Social Security advocates say would cut benefits for 14 million future retirees, including widows. The bill failed to pass the full House by a 175-225 vote. The Equal Treatment of Public Servants Act, which creates an alternative benefit formula for affected retirees, “is being presented as an alternative” to repeal, the National Committee to Preserve Social Security and Medicare told House lawmakers Tuesday. Individuals who receive a pension based on work for federal, state or local government where Social Security taxes were not withheld may find their Social Security benefits reduced through these provisions. In 1977 and 1983, Congress enacted legislation reducing Social Security benefits to such individuals through GPO and WEP. The GPO applies to those eligible for Social Security spouse’s or widow’s or widower’s benefits. The WEP applies to those eligible for their own Social Security benefit. “In enacting the WEP and GPO, Congress created a completely...

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Meta Pushes Back Against FTC Effort to Toughen Privacy Order

Article 0 Comments Meta Platforms Inc. rebuffed the Federal Trade Commission’s plans to modify a 2020 privacy settlement with the company, arguing that such a move would need approval from a federal court. A Meta lawyer told the FTC’s five commissioners at a hearing Tuesday that the consumer protection agency doesn’t have authority to modify the agreement without the company’s consent. In previous cases, modifications to settlements were “more technical corrections,” Meta lawyer James Rouhandeh said. But as far as large-scale changes, “the commission doesn’t have that authority to do that on its own.” The commission last year alleged Meta violated terms of the 2020 settlement and sought to open a new proceeding to also ban Meta’s use of facial recognition tools and monetizing children’s data. Meta has been under a privacy consent decree with the FTC since 2012, but agreed to pay $5 billion and operate under stiffer privacy requirements under the 2020 accord with the agency. The agency didn’t say when it might issue a decision. With the election of Donald Trump as the next US president, his administration could drop the effort to modify Meta’s settlement once it gains a Republican majority at the FTC next year....

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Kitces to Join 2025 Coaching Roster at Limitless Advisor

The advisor coaching and lifestyle consulting company Limitless Advisor is adding Michael Kitces to its faculty for 2025. Kitces will work with Limitless Advisor’s founder, Stephanie Bogan, to deliver a year-long leadership development program aimed at helping advisors scale their practices while building work-life balance. Bogan is a former United Capital executive and practice development consultant with 30 years of experience in the wealth management industry. Her collaboration with Kitces comes after the pair have worked together for five years on the development of Kitces’ own companies. Through the collaboration, Kitces and Bogan will provide consulting and advice during virtual coaching sessions and in-person workshops as part of two year-long coaching programs for 2025. The first program helps “lifestyle-focused” advisors build what Bogan calls “$1 million and 100 day off lifestyle practices.” The second “leaders coaching” program provides private coaching for growth-oriented leaders of $1 billion firms aiming to scale up their success. Together with Bogan, Kitces will guide participants through implementing scalable frameworks designed to streamline operations, increase productivity and enhance client value while creating the foundation for long-term growth, according to the announcement. Through co-led sessions, Bogan and Kitces will also help mentees cultivate a leadership mindset essential for building a...

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Biden Administration to Support Controversial UN Cyber Treaty

Article 0 Comments The Biden administration plans to support a controversial cybercrime treaty at the United Nations this week despite concerns that it could be misused by authoritarian regimes, according to senior government officials. The agreement would be the first legally binding UN agreement on cybersecurity and could become a global legal framework for countries to cooperate on preventing and investigating cybercriminals. However, critics fear it could be used by authoritarian states to try to pursue dissidents overseas or collect data from political opponents. Still, the officials said there are persuasive reasons to support the treaty. For instance, it would advance the criminalization of child sexual-abuse material and nonconsensual spreading of intimate images, they said. In addition, the wider involvement of member states would make cybercrime and electronic evidence more available to the US, one official said. If all the members sign the agreement, it would update extradition treaties and provide more opportunities to apprehend cybercriminals and have them extradited, the official added. Hundreds of submissions from advocacy groups and other parties criticized US involvement in the agreement. The US plans to strictly enforce human rights and other safeguards in the treaty, the officials said, adding that the Department of...