Nearly Half of Consumers Feel Comfortable with Insurers Using AI to Monitor Severe Weather Risks, but Concerns About Premiums Remain High: Insurity Survey
Insurity 2025 AI in Insurance Report highlights consumer sentiment on AI adoption in the P&C insurance industry, uncovering crucial insights for insurers navigating the future of risk management Hartford, CT (Jan. 21, 2025) – Insurity, the leading provider of cloud-based solutions for insurance carriers, brokers, and MGAs, is pleased to announce the release of its 2025 AI in Insurance Report, highlighting key consumer opinions on the use of artificial intelligence (AI) in P&C insurance, specifically how it pertains to severe weather. The report revealed that while 45% of consumers state feeling comfortable with their insurer using AI to monitor and provide real-time alerts about potential weather-related risks, 42% express concern about how the accuracy of those predictions could influence their premiums or coverage. These findings highlight a significant challenge for insurers as they work to balance the introduction of AI-powered preventative services with transparent communication about their reliability and potential financial impact on policyholders. Despite these concerns, there are clear opportunities for insurers to build trust. While 26% of consumers say they are more likely to trust AI-generated early warnings compared to traditional forecasts, only 20% consider it important that their insurer use AI to predict and mitigate severe weather...