Insurable Interest Canadian Insurance Blog

By Sanjay Malhotra, CEO, Brisc AI — As generative AI continues to transform industries, one thing has become clear: insurance is different. While ChatGPT, Gemini, and Claude can generate content and answer questions with impressive fluency, they weren’t built to automate insurance submissions, reconcile bordereaux files, or triage claims. The needs of carriers, MGAs, and reinsurers go beyond text generation. They require accuracy, compliance, auditability, and deep operational context. Generic AI introduces too much risk and too little return. The future of AI in insurance lies with insurance-native AI solutions designed to understand the language, logic, and nuance behind every policy, claim, and decision. Key Takeaways Insurance-native AI is purpose-built to handle the complexity, regulation, and workflows unique to insurance. Generic AI lacks context and often hallucinates, posing significant risk in compliance-driven environments. Vertical, agentic AI platforms deliver faster ROI, cleaner data, and more trustworthy outputs by acting within insurance context. What Is Insurance-Native AI? Insurance-native AI refers to artificial intelligence tools and agentic systems built specifically for the insurance industry. Unlike general-purpose AI trained on broad datasets, these systems are fine-tuned with insurance-specific context, using verified data, workflows, and domain rules to guide outputs. They operate within the real-world...

Merging Two Leading Insurance Brokerages Creates Canadian Champion Toronto, ON (Feb. 3, 2025) – Navacord Corp. and Acera Insurance Services Ltd. are pleased to announce the successful completion of their previously announced merger. Effective February 2, the transaction formally closed following confirmation of all required regulatory, court and shareholder approvals. The completion of the transaction officially brings together two industry-leading Canadian insurance brokerages, forming one of the country’s largest privately held insurance, employee benefits and wealth advisory firms. This merger also reinforces the power of the employee ownership model that has built the foundation for both businesses, now positioning Navacord as one of the largest employee-owned brokerages in Canada, enabling a continued focus on clients, communities and employees. Combined, the organizations represent approximately $7.2 billion in insurance and employee benefits premium and $7.5 billion in retirement assets under management. Backed by more than 5,000 insurance and financial services professionals across more than 150 locations nationwide, we have united to deliver industry-leading expertise and measurable value for clients. “With the transaction now complete, our focus is on a thoughtful integration that advances our vision of a true Canadian champion, while preserving the strengths of both organizations in a way that best...

Insurance experts outline practical steps homeowners can take today to stay safe and avoid unnecessary losses Toronto, ON (Jan. 23, 2026) – With most of Canada currently under Environment Canada’s yellow and orange weather alerts for cold and snow, Insurance Bureau of Canada (IBC) is sharing tips to help Canadians protect their property. “Winter storms and extreme freezing temperatures can cause extensive damage to homes, businesses and vehicles,” said Rob de Pruis, National Director, Consumer and Industry Relations, IBC. “While we can’t stop a winter storm or the potential aftermath, there are steps we can take to help mitigate the risks and better protect our property – and now is the time to act.” IBC’s Top 10 Winter Storm Tips Take steps to help prevent pipes from freezing; consider pipe insulation, especially for pipes near outside walls, basements and crawl spaces. Prevent drafts, seal cracks and openings around windows and doors and know where the water shut off valves are located. Create an emergency preparedness plan for your family and assemble disaster safety kits for your home, car and office. Prepare for power outages. Have flashlights and portable lighting ready. When using candles, always be mindful of fire hazards. Charge...

The implementation of Equisoft/manage and digital insurance tools for annuity products addresses United Heritage’s need to modernize their policy administration infrastructure to remain competitive and accelerate product launches in the evolving financial services market Philadelphia, PA (Feb. 4, 2026) – Equisoft, a leading global digital solutions provider to the financial services industry, is pleased to announce that United Heritage Life Insurance Company has successfully gone live with their annuity products on Equisoft/manage, a modern SaaS policy administration system for life insurance and annuities. United Heritage selected Equisoft’s comprehensive end-to-end solutions to support their Life and Annuities business, implementing Equisoft/manage for policy administration, along with Equisoft/apply (eApp) and AppCapture for digital application processing. The transformation also included migration of their agents to Equisoft/manage, creating a unified digital experience across the entire insurance value chain from application through claims processing. “We chose Equisoft because of their domain expertise in insurance technology and their approach to solution delivery,” said Todd Gill, President and Chief Executive Officer at United Heritage. Johanna Hale, Senior Vice President, Chief Transformation and Risk Officer further added, “Our legacy policy administration system was limiting our ability to effectively scale and quickly bring new products to market. Equisoft has been...