Insurable Interest Canadian Insurance Blog

Canadians can now explore CoverMe Travel insurance with a plugin in ChatGPT, making it easier to discover coverage options and plan their travels Toronto, ON (Sept. 28, 2026) – Manulife is pleased to announce the launch of a new CoverMe plugin in ChatGPT, making it easier for Canadians to explore travel insurance and receive a personalized quote. The launch effectively marks a first-of-its kind plugin in ChatGPT, as well as Manulife’s first plugin in ChatGPT globally. Combining Manulife’s leadership in travel insurance with its ambition to become an AI-powered organization, this plugin helps meet travellers in the digital experiences they already use to research and plan their trips. Travel planning is happening increasingly in digital and AI-powered environments, creating new opportunities for brands to support customers earlier in the travel experience. The launch builds on Manulife’s focus to leverage AI to improve customer experiences by making information and services easier to access when and where customers need them. “Being a trusted travel companion means showing up for Canadians throughout their journey–not just when they need to submit a claim,” said Pamela Wong, Head of Affinity at Manulife. “By bringing CoverMe Travel to ChatGPT, we’re meeting travellers where they’re already researching...

Analysis of 91 Fortune-100 companies finds 24% more links between reported risks than in 2019 AI risk broadens rapidly across sectors, emerging as a key point of connection that could accelerate the transmission of shocks Supply chains link geopolitical, tariff, climate, pandemic and cyber risks, creating new routes for disruption to cascade across sectors Zurich, Switzerland (Sept. 25, 2026) – Risks are becoming increasingly interconnected, creating new pathways through which relatively contained shocks can ripple faster and further through the economy. New joint analysis by Swiss Re Institute and LSE finds 24% more links between risks reported by 91 Fortune-100 companies than in 2019, with AI and supply chains emerging as key points of connection. The findings point to a broader shift in systemic risk as threats increasingly interact across financial, digital, natural-hazard and socio-economic systems. The severity of the next systemic crisis may depend less on the size of the initial shock than on where it hits and how widely its effects spread. Growing dependence on common suppliers, technology platforms and critical infrastructure means disruption in one area can increasingly cascade into seemingly unrelated parts of the economy. Jérôme Haegeli, Group Chief Economist and Head of Swiss Re Institute,...

Deloitte’s “2026 Enterprise Cost Transformation Survey” finds that while 96% of organizations are carrying out cost transformations, only 14% captured the full value of their initiatives 96% of organizations surveyed are pursuing, have completed, or are planning a cost transformation. 76% have made — or plan to make — their cost transformation commitments public. 67% expect to meet or exceed their overall targets, yet only 14% fully captured the value targeted by their highest-priority initiative last year. 77% expect to invest between $0.20 and $0.90 for every dollar of savings targeted, but just 24% account for value leakage when setting targets. 55% of organizations pursuing AI-enabled cost transformation say their current technology environment cannot fully support those efforts. New York, NY (Sept. 10, 2026) – Organizations are increasingly using cost transformation to create capacity for growth, technology investment and resilience, but many are struggling to convert ambitious commitments into measurable results, according to Deloitte’s “2026 Enterprise Cost Transformation Survey.” Cost transformation is moving from a defensive cost-cutting exercise to a strategic lever for growth. Yet Deloitte’s 2026 survey shows that leadership confidence, public commitments, and ambitious cost- savings targets are outpacing execution and delivery realities. While 67% of executives expect...

Technical language (37%), affordability concerns (35%), and lack of relevance to life stage (25%) among top barriers to purchasing life insurance Half of consumers plan to use generative AI tools to discover and compare life insurance products Nearly 40% of policyholders rarely hear from their life insurer after purchasing a policy, while half of those who discontinue coverage do so within the first three years Best-in-class life insurers, representing 10% of the industry, achieve 41% higher revenue growth and 12% lower lapse rates by combining consumer-led strategies with intelligence-powered operations Paris, France (Sept. 17, 2026) – The life insurance industry is facing a relevance challenge. While consumers recognize the importance of financial protection, many struggle to see how life insurance fits into their lives, preventing insurers from building lasting customer relationships. The World Life Insurance Report 2027, researched jointly by the Capgemini Research Institute and LIMRA, finds that 47% of consumers say they are considering purchasing a life insurance policy, yet more than 40% of those feel confused, uncertain, or unconvinced with the information they find. As a result, one in four drop out of the purchase journey before completion. The report, which surveyed more than 6,100 consumers worldwide, discovered...