Insurable Interest Canadian Insurance Blog

Toronto, ON (Apr. 29, 2026) – The Canadian Council of Insurance Regulators (CCIR) has published an updated Insurance OmbudServices Cooperation and Oversight Framework. CCIR worked closely with the OmbudServices for Life and Health Insurance (OHLI), the General Insurance OmbudServices (GIO), the Canadian Life and Health Insurance Association (CLHIA) and the Insurance Bureau of Canada (IBC) over 18 months to update and enhance the Framework for the first time since it was published in 2015. The Framework describes the ongoing cooperation between the insurance sector OmbudServices and CCIR to ensure there is effective consumer dispute resolution in the Canadian Insurance Market. The Framework works in conjunction with other applicable documents, including each OmbudService’s Terms of Reference and by-laws, and CCIR’s Conduct of Insurance Business and Fair Treatment of Customers Guidance. “The OmbudServices are a crucial component of a well-functioning consumer protection policy framework,” said Patrick Déry, Chair of CCIR and Superintendent, Financial Institutions at the Autorité des marchés financiers. “CCIR Members are committed to ensuring insurance customers are treated fairly and that includes access to an effective consumer dispute resolution service.” Updates to the Framework include more regular meetings between regulators and the OmbudServices’ leadership and Boards, as well as enhanced...

More choice, more control: Ontario’s auto insurance reforms put you in the driver’s seat Belleville, ON (July 7, 2025) – Starting July 1, 2026, Ontario is making auto insurance more flexible. Some accident benefits that were previously included in every auto insurance policy will become optional, giving you more choice to select coverage that fits your needs. What are Statutory Accident Benefits? Statutory Accident Benefits (SABs) can provide financial support if you are injured in a car accident. These benefits can be available regardless of who caused the accident and can cover things like medical treatment, rehabilitation and income if you can’t work because of your injuries. What’s staying the same? Standard medical, rehabilitation and attendant care benefits will continue to be included in all auto insurance policies. These benefits help cover essential recovery support after an accident. You still have the option to purchase additional or increased benefits and coverages, such as supplementary medical, rehabilitation and attendant care, dependant care and indexation benefits. What’s becoming optional? The following auto insurance accident benefits will become optional: Income replacement: Helps replace income you or another covered person may lose because of an auto accident. Non-earner: If you or another covered person...

80,000+ IBM employees currently using IBM Bob; surveyed users report average 45% productivity gain Multi-model orchestration automatically routes each task to a suitable model based on accuracy, performance, and cost Goes beyond code generation to automate full software development lifecycle workflows Governance, compliance, and security controls built into every step Armonk, NY (Apr. 28, 2026) – IBM is pleased to announce the global availability of IBM Bob, an AI-first development partner built for enterprise teams. Bob doesn’t just help developers write code fast. It works across the full software development lifecycle (SDLC), from planning and coding to testing, deployment, and modernization, with the governance and security controls enterprises need. AI is changing how software gets built. But for most enterprises, that speed is running headfirst into decades of accumulated complexity: legacy systems, hybrid environments, compliance requirements, and the very real cost of getting it wrong. Fast AI without the right guardrails is not progress. It is just faster risk. IBM Bob is designed to close that gap. It’s built on a structured framework that embeds Bob into every role across the development process – including persona-based modes, enforced standards, reusable playbooks, tool calling, and human-in-the-loop governance – so teams can...

From Fortune 500 enterprises to public service organizations, to its own business, Deloitte is strengthening its dedication to Google Cloud technologies to support an agentic AI future Las Vegas, NV (Apr. 22, 2026) – Deloitte is pleased to announce a major expansion of its alliance with Google Cloud by establishing a dedicated, end-to-end agentic transformation practice, incorporating market-leading Google Cloud technologies—including Gemini Enterprise—to help power industry and sector transformation. Building on Deloitte’s AI experience across Fortune 500 clients and its own business, this expanded collaboration is designed to deliver transformation services for organizations looking to deploy agentic AI securely and at scale. The new practice will deploy Deloitte’s rapidly expanding suite of Google AI and agentic assets and use Deloitte Ascend™, its AI-infused services and delivery platform. Services span strategy and process redesign through implementation, governance and adoption, with an industry-focus on retail, health care, financial services and government and public services. Deloitte’s “2026 State of AI in the Enterprise” report shows AI tools are now available to the workforce of about 60% of surveyed organizations — industries including consumer; energy, resources and industrials; financial services; life sciences and health care; technology, media and telecommunications; and government and public services...

79% of organizations are already engaging with physical AI,[1] with 27% already deploying or scaling solutions 60% of executives believe that physical AI will enable robotics adoption in areas that were once impossible or impractical 43% of executives are interested in physical AI as an enabler of domestic production at scale Paris, France (Apr. 16, 2026) – The Capgemini Research Institute has published a new report on ‘Physical AI: Taking human-robot collaboration to the next level,’ which explores the impact of physical AI on robotics and the value it could unlock for businesses. Physical AI marks a shift in robotics from automation to autonomous action in the real world. The opportunity it represents is widely recognized by executives across sectors, from high tech (93%) to warehousing and logistics (69%) and agriculture (59%), as well as the globe: with nearly three quarters of executives in the US, and around two thirds in Europe, and APAC in agreement. Moving from experimentation to business impact Physical AI is at an inflection point as technological breakthroughs and market forces converge to accelerate real‑world deployment at scale. Advances in foundation models are equipping robots with the intelligence needed to operate autonomously in complex environments, while...