Featured Articles Blog

Trigent Unveils Production-Ready AI Solutions for Insurance Claims, Underwriting, and Policy Review 0

Trigent Unveils Production-Ready AI Solutions for Insurance Claims, Underwriting, and Policy Review

Built on Trigent ArkOS, these solutions help carriers, MGAs, and brokers lead the shift towards AI-driven insurance solutions Mountain View, CA (Sept. 23, 2026) – Trigent, a global leader in software engineering and AI solutions, has launched three specialized insurance AI solutions, which were showcased at ITC Vegas 2026. Built using Trigent’s enterprise-grade AI validation workbench – Trigent ArkOS, these solutions eliminate operational friction across insurance workflows. Backed by three decades of delivering insurtech solutions, Trigent brings high-impact generative and agentic AI workflows engineered specifically for carriers, MGAs, and brokers. These solutions include: ClaimIQ: Speeds up claim decisions with AI-assisted intake and instant policy validation. Multimodal AI agents let policyholders and adjusters work across voice, chat, text, and email. For a leading insurer, this approach lifted straight-through processing rates by 84%. [embedded content] Please visit https://youtu.be/MR83Uxbg7jo if the embedded video player doesn’t work. Underwriting Engine: Automates underwriting with AI-powered risk analysis, submission summaries, and decision insights. Explainable AI is built in by default: every inference is qualified, the reasoning is logged for audit, and sources are cited. [embedded content] Please visit https://youtu.be/oel6vP3l7BQ if the embedded video player doesn’t work. Document Intelligence: Reads complex policies, amendments, and endorsements in seconds, flags obligations,...

0

PVC Pipes Swept Away by Helene Still Dominate Cleanup of NC River

Article 0 Comments They’re piled on river banks, lodged in uprooted trees, embedded in sediment and jammed under logs. Many are tangled in mounds of debris up to two stories high. Two years after Hurricane Helene leveled forests, bulldozed houses and filled western North Carolina rivers with everything from cars to refrigerators, the work of cleaning up the debris goes on. Along the iconic French Broad River, known for its whitewater rapids, one item stands out from the rest: massive numbers of PVC pipes that washed away from a factory north of Asheville. As Hurricane Isaias, the first hurricane of the Atlantic season, intensifies, the PVC pipes are a reminder that damage can disrupt lives for years after a storm passes. “Just the amount of time and energy that we put into removing all this pipe is exhausting,” said Jon Stamper, operations director at MountainTrue, the nonprofit conducting cleanup on several rivers affected by Helene. “We still have stretches of river that haven’t been touched.” MountainTrue estimates its crews have pulled hundreds of thousands of pipes from the river — most of which went to landfills — with an untold number still littering the river for 70 miles (113 kilometers)...

0

Trump’s Executive Order on Dyed Diesel Provides Little Relief for Farmers and Truckers

Article 1 Comment Farmers, truckers and economists say a move to cut taxes on diesel will provide little relief from record-high fuel prices that have soared since the U.S. attacked Iran months ago. Industry groups said they appreciate President Donald Trump’s executive order expanding the use of a diesel now reserved for off-road work, but farmers already have access to the fuel and many have already wrapped up harvest. Truckers will struggle to navigate differing state rules. “In the context of diesel prices that are over two dollars more than they were last year, it just doesn’t come close to closing that wound,” said Matt Perdue, president of the North Dakota Farmers Union. With less than a month to go before the November election, diesel prices continue to hit record highs as some farmers transport their crops for processing and others rush to complete their fall harvest. Many have been feeling the squeeze as costs for inputs like diesel, fertilizer and seed have soared thanks to refinery constraints and supply disruptions amid the Iran war. Diesel averaged $6.30 per gallon across the country on Wednesday, more than 70% higher than one year ago, according to motor club AAA. The executive...

0

Texas Reports Homeowners and Auto Rate Decreases

Article 1 Comment Homeowners insurance rates are beginning to come down in Texas, according to the most recent data from the state insurance department. Since the start of July, insurance companies have filed an average 4.3% rate decrease on homeowners policies. ASI Lloyds, a Progressive company, filed a 6% rate decrease impacting 71,000 policyholders, and Texas Farm Bureau Mutual Insurance Company filed a 5.2% rate decrease, impacting 133,000 policyholders. Insurance Commissioner Amanda Crawford said the department is “pleased to see some relief beginning to reach the market.” “As rates moderate, Texans should take advantage of the competitive market, shop around, and make sure they’re getting the best value for their coverage,” Crawford said. Some Texas drivers are also seeing decreases on their auto insurance rates. Auto Club County Mutual Insurance Company filed a 3% rate decrease, impacting 235,000 policyholders, and Loya Insurance Company filed a 10.3% rate decrease, impacting 39,000 policyholders, the insurance department said. Approximately 160 companies sell auto and homeowners insurance in Texas. Topics Trends Texas Auto Pricing Trends Homeowners Was this article valuable? Thank you! Please tell us what we can do to improve this article. Submit No Thanks Thank you! % of people found this article...

0

San Antonio Car Dealerships to Pay $430K In Sex Discrimination Lawsuit

Article 0 Comments Benson Enterprises, Inc., the operator of automotive dealerships including Ingram Park Chrysler Jeep Dodge Ram in San Antonio, will pay $430,000 and furnish other relief to settle a sex-based harassment and retaliation lawsuit filed by the U.S. Equal Employment Opportunity Commission (EEOC), the federal agency announced. According to the EEOC’s lawsuit, from January to June 2021, a male manager for Ingram Park Chrysler Jeep Dodge Ram created and maintained a hostile work environment by subjecting a female fleet service advisor to frequent and offensive sexist comments about her and other women, such as statements that women were ignorant, lazy or unqualified to work as service advisors. The suit charged that the manager also directed clients away from the fleet service advisor and excluded her from important communications regarding business operations — resulting in a loss of sales and negatively affecting her commission-based compensation. Additionally, the manager excluded the fleet service advisor and another female employee from an employee group chat announcing competitions for monetary bonuses, resulting in denial of earnings opportunities based on sex. The lawsuit also charged that the fleet services advisor made several reports to the dealership about the male manager’s discriminatory conduct, and the...

The AI Threat: Deepfakes, Synthetic IDs and Agentic Fraud 0

The AI Threat: Deepfakes, Synthetic IDs and Agentic Fraud

By FRISS — While insurers navigate budget cycles, data quality projects, and organizational change management, fraudsters are already deploying AI as a weapon. They are not waiting for governance frameworks, nor are they running pilots. They are running schemes, and the gap between the industry’s preparedness and the sophistication of what is being deployed against it is widening. The shift from opportunistic to AI-powered fraud is an architectural change rather than a gradual evolution. The tools that fraudsters now have access to do not just make existing schemes faster or more scalable; they make entirely new schemes possible. These include synthetic identities that have never existed, deepfake evidence that is indistinguishable from reality, and autonomous agents that can execute complex fraud operations across multiple digital environments without human intervention at each step. Understanding what this threat actually looks like, not as a future scenario but as a present and accelerating reality, is essential context for the preparedness gap this section exposes. How Fraudsters Will Weaponize AI When asked how agentic AI could be weaponized, practitioners identified four primary vectors. Generating synthetic documents or IDs (76%) tops the list, representing a direct attack on the claims verification processes that most insurers...

0

California Workers’ Comp Combined Ratio Highest in More Than 20 Years

Article 0 Comments The projected combined ratio for California workers’ compensation insurers reached 127% in 2025, the highest in more than 20 years, a new report shows. The Workers’ Compensation Insurance Rating Bureau of California released its latest Quarterly Experience Report, which delves into insurer experience through June 30. The report shows combined ratios exceeded 110% for five consecutive years, reflecting a trend of higher claim frequency and increasing loss and loss adjustment expense costs. Related: Report: Medical Service Costs in California Comp Rising With Payments, Utilization Written premium in the first six months of 2026 was 5% higher than during the same period in 2025. The estimated average charged rate for the first half of 2026 was $1.64 per $100 of payroll, slightly higher than the $1.63 recorded in 2025. California Insurance Commissioner Ricardo Lara in July approved an average 8.7% increase in advisory pure premium rates effective Sept. 1, 2025, and a 6.6% increase effective Sept. 1, 2026. The projected loss and allocated loss adjustment expense ratio for accident year 2025 was 95%, similar to the 94% recorded in 2024. Recent increases have been associated with higher average medical and allocated loss adjustment expense costs, along with increasing...

Humania Assurance Announces Integration of Artificial Intelligence into Claims Management with Curant Platform 0

Humania Assurance Announces Integration of Artificial Intelligence into Claims Management with Curant Platform

Montreal, QC (Sept. 18, 2023) – Humania Assurance continues its digital transformation by integrating artificial intelligence into its claims management through the deployment of the Curant platform. “Behind every claim is a person waiting for a swift response and reassuring support. The Curant platform will enable our claims teams to benefit from enhanced technological support, reducing administrative tasks so they can dedicate more time to policyholders and colleagues involved, regardless of their role,” says Luc Thibault, Senior Vice-President, Operations. Designed specifically for the insurance sector, the Curant platform automates the extraction and standardization of data from documents, systems, and communications. Humania recognized the strategic potential of advancing its legacy of technological innovation through an investment in Curant.ai. The initiative has exceeded our initial expectations, particularly thanks to their advanced security architecture, which integrates seamlessly with our core ecosystem. “This partnership will enable us to accelerate our strategic vision for artificial intelligence while addressing a critical need in our disability and life insurance operations. This solution will transform the efficiency, consistency, and job satisfaction of our claims professionals. It is important to clarify that artificial intelligence acts as a facilitator and accelerator of the process. Final decisions remain in the hands of our experts, who...

Gartner Forecasts Worldwide AI Spending to Grow 49.5% in 2026 0

Gartner Forecasts Worldwide AI Spending to Grow 49.5% in 2026

Convergence of AI Infrastructure Investment and AI Embedding into Software and Services is Driving AI Spending to Unprecedented Levels Stamford, CT (Sept. 30, 2026) – Worldwide spending on AI is forecast to total $2.7 trillion in 2026, a 49.5% increase year-over-year, according to Gartner, Inc., a business and technology insights company. “Demand for AI infrastructure (including AI-optimized IaaS, AI-optimized servers, AI network fabric, AI processing semiconductors and devices) to support anticipated future workloads remains strong and inelastic to pressures from memory-related pricing increases,” said John-David Lovelock, Distinguished VP Analyst at Gartner. “The buildout of AI data center capacity is the largest infrastructure project humanity has even undertaken. The capacity growth from hyperscalers and service providers purchasing AI-optimized servers will continue to be the largest single area of spending.” In the software market, vendors across different software types are rapidly embedding agentic AI within their existing products to maintain relevance in the market and defend against new cross-functional agents (see Table 1). With GenAI firmly in the Trough of Disillusionment in 2026, enterprises are using these simpler embedded AI features from their incumbent software providers to grow operational efficiency and automate workflows, improve customer engagement and enhance decision making. Table 1:...

0

People Moves: Severino Joins Alliant’s Midwest Benefits Team; Doubtless Names Wiley as Regional President for North America

Article 0 Comments Jeff Severino has joined Alliant Insurance Services as vice president within its employee benefits group on the Alliant Affinity team. Based in Kansas City, Severino will work with clients nationwide to design and develop tailored programs, drawing on a broad background spanning brokerage, underwriting, and client advisory. Severino brings 25 years of insurance industry experience, with a strong background in program design in the association and affinity market. His experience spans property and casualty, professional liability, management liability, and cyber programs. Having worked as both a broker and underwriter, Severino brings a well-rounded understanding of insurance and financial services products and is known for providing strategic guidance tailored to clients’ individual risk and business objectives. Prior to joining Alliant, Severino was a senior vice president overseeing management liability programs with a national managing general agency. Doubtless Names Karl Wiley as Regional President for North America Doubtless, a global pet insurance and solutions organization, has appointed Karl Wiley as North America regional leader, effective October 12, 2026. In this role, Wiley will lead Doubtless’ North American operations and portfolio of pet insurance and pet care brands, helping advance the company’s mission of increasing access to quality care for...