Insurable Interest Canadian Insurance Blog

By Neel Sundaresan, General Manager, Automation and AI, IBM, and Michael Kwok, Vice President, IBM Bob & Canada Lab Director — Ever since we introduced IBM Bob, organizations have applied Bob across their development environments, not just to write code faster but to rethink how software gets built at enterprise scale. — AI has accelerated how code is generated, but bottlenecks were never just about writing code. They come from understanding complex systems, coordinating change across teams and managing risk across the software development lifecycle (SDLC). As systems grow, development becomes less about individual tasks and more about coordinating change across interconnected systems. This shift requires a new model where work spans the full lifecycle instead of happening in isolated steps. The need for a different approach To address this shift, IBM built Bob in response to what enterprise teams consistently told us they needed. Organizations are not just asking for gains in raw productivity. They need systems that reflect how outcomes are delivered across complex environments. Existing tools solve parts of this problem but still require teams to assemble their own systems across models and tooling. Bob was designed differently: as an agentic SDLC partner that integrates orchestration, execution, and governance directly...

Innovative model brings together some of Canada’s largest and most regulated institutions to build shared capabilities to develop, govern and scale AI Toronto, ON (July 10, 2026) – Lightworks, Scotiabank, Sun Life and TELUS are pleased to announce the launch of the AI Consortium, a trailblazing model bringing together some of Canada’s largest and most regulated organizations to build and govern the critical infrastructure needed to implement artificial intelligence (AI) safely, responsibly and at enterprise scale. Many of the core challenges large, regulated institutions face when implementing AI are shared, from integrating diverse standards, platforms and technologies to maintaining governance, oversight and operational control as AI use scales. The Consortium enables members to pool hands-on engineering, conduct deep research and align interests to jointly build and govern mission-critical AI control systems and intellectual property they would otherwise develop independently, with resulting IP deployed individually and available to members through perpetual-use and ownership rights. The AI Consortium’s flagship program, the Agentic Control Plane (ACP), is already running in production in regulated environments. The ACP gives enterprises the visibility and control needed to manage Agentic AI at scale, across models, agents, users and inference pipelines. It helps support regulatory compliance, maintain operational control...

Johnston, RI (July 10, 2026) – Broker Intelligence is pleased to introduce two new strategic programs designed specifically to help property and casualty insurance brokerages prepare for the future. AI Readiness Program “Building the Foundation for Successful AI Adoption” How can your brokerage adopt AI in a structured, secure, and business-aligned way? This program will help your organization: Assess your brokerage’s AI maturity; Identify the highest-value AI use cases; Establish the foundations of an AI governance framework; Build a shared vision among executives and managers; Develop a practical AI governance framework with clear recommendations for next steps. Technology Adoption Program “Building the Foundation for Successful Technology Adoption” How can your brokerage maximize the adoption of new technology and ensure long-term success? This program will help your organization: Prepare managers to lead organizational change; Engage employees throughout the transformation journey; Develop a structured communication strategy; Support the evolution of business practices; Drive lasting adoption of new technologies. Our Perspective Technology alone doesn’t transform an organization. People, leadership, and business practices are what turn technology investments into measurable business results. Whether you’re implementing a new BMS, CRM, AI solution, customer platform, or any other technology initiative, our strategic programs help your brokerage accelerate adoption,...

Partnership expands IBM Consulting Advantage, an AI powered delivery platform, with industry specific agents for Gemini Enterprise New global Google Cloud practice brings thousands of IBM consultants to help clients scale AI, and modernize core systems The practice represents a multi-billion-dollar opportunity in Google Cloud Services Armonk, NY (June 11, 2026) – IBM and Google Cloud are pleased to announce the launch of a new Google Cloud Practice designed to help organizations more quickly scale AI into production and modernize core systems. The new practice combines IBM’s deep industry expertise and IBM Consulting Advantage – the company’s AI-powered platform that helps IBM teams design, build and deploy AI solutions faster using agents and industry workflows – with Google Cloud’s Gemini Enterprise Agent Platform, cybersecurity and data capabilities. With thousands of Google Cloud-certified IBM consultants and forward-deployed engineers, the practice will help enterprises deploy AI solutions, modernize legacy environments, and manage technology across complex hybrid landscapes. This represents a multi-billion-dollar opportunity for IBM and Google Cloud, with each bringing unique strengths that matter to clients. IBM is creating a portfolio of industry-specific- AI agents built on IBM Consulting Advantage and optimized for Gemini Enterprise. These agents support use cases for banking,...

Erie Insurance Ranks Highest in Customer Satisfaction for Third Consecutive Year Customers getting more quotes than ever before (3.5 on average) A competitive price is key to keeping customers engaged States in the South show high shop and switch rates Troy, MI (June 18, 2026) – As the wave of auto insurance price increases begins to cool, customers are easing off the panic button, but they’re not getting complacent. According to the JD Power 2026 U.S. Insurance Shopping StudySM, the share of customers shopping for auto insurance has declined from 57% to 53% year over year, but still remains elevated by historical standards. At the same time, shoppers are getting more quotes than ever and shifting decisively toward digital channels—including mobile apps and emerging AI tools—to compare, understand and purchase policies. “We’re moving from a crisis-driven market to a digital- and AI-driven market,” said Stephen Crewdson, managing director, insurance intelligence at JD Power. “Even as rate pressure eases, customers are getting more quotes than ever because mobile apps and AI tools make it so much easier to compare options and understand coverage. Separate JD Power research indicates that shoppers who use AI during their insurance journey are more likely to...