Q&A with Eric Keller, Senior Director Analyst, Gartner Customer Service & Support Practice Gartner survey finds 87% of customers say companies using GenAI for customer service must provide access to a human agent Stamford,...
Article 0 Comments Lely North America, Inc., an international agricultural technology company headquartered in Pella, Iowa, agreed to resolve a discrimination charge filed with the U.S. Equal Employment Opportunity Commission (EEOC), the federal agency...
Article 2 Comments California Gov. Gavin Newsom on Tuesday signed legislation establishing standards for investigating, testing and restoring smoke-damaged homes. Newsom signed Assembly Bill 1795, the Smoke Damage Recovery Act. The bill, authored by...
Kayna Risk Manager is built for franchise networks, marketplaces and vertical SaaS (VSaaS) platforms serving diverse industries Module uniquely reads full insurance policies, endorsements, contracts and certificates to deliver a gap analysis identifying risk...
Acquisition expands Vitality’s capabilities to engage more people in their health, helping them take action to turn engagement into measurable health outcomes at scale, and transforming health plan members’ experience with their health plan...
Article 0 Comments World Insurance Associates announced that it acquired the business of Cubriel Insurance Agency of Laredo, Texas on June 1, 2026. Terms of the transaction were not disclosed. Cubriel is a P&C...
AI data centres and renewable energy investments could generate around USD 200 billion in cumulative commercial insurance premiums by 2030 Global investment super-cycle leads to larger and increasingly interconnected risks with more value concentration, geographic clustering,...
Dublin, Ireland (Aug. 28, 2026) – Aon, a leading global professional services firm, has released new analysis showing that global property and casualty insurers are entering a next phase of the market cycle from a...
New GenAI capabilities for Legal Compliance & Analytics help legal teams accelerate review, reduce costs and improve defensibility at scale Florham Park, NJ (Aug. 27, 2026) — Conduent Incorporated, a global technology-driven business solutions...
Article 0 Comments Six people have been convicted in a bribery scheme that enabled more than 100 people to fraudulently obtain commercial driver’s licenses, the U.S Attorney’s Office, Eastern District of Louisiana announced. Mahmoud...
