Insurable Interest Canadian Insurance Blog

We’re delighted to announce a new tool available to brokers worldwide to help facilitate client conversations and unlock new streams of SME cyber clients Whitby, ON (Dec. 9, 2025) – CFC, the specialist insurance provider, pioneer in emerging risk and market leader in cyber, is pleased to announce a new tool available to brokers worldwide to help facilitate client conversations and unlock new streams of SME cyber clients. Cutting out the overwhelming amount of information that other threat analysis reports deliver, CFC’s new bite-sized Cyber Threat Review reports hone in on the real threats that any one business actually faces. Moreover, CFC’s Cyber Threat Reviews are the first globally to provide brokers with a dynamic side-by-side cost comparison of cyber security services available to clients for free with their policy, specific to their business risk, benchmarked against their insurance premium. “Existing reports available in the market have typically only ever been simple compilations of security hacks that companies would use to try and show prospective clients that they had weaknesses. They failed to provide a comprehensive report that actually correlated to true risk. As a result, SMEs have been overwhelmed with reams of stats and details of risks that they...

Acquisition Creates Premier Technology Partner for Group & Benefits and Retirement & Pension Markets with Advanced AI-Powered Intelligent Solutions Morristown, NJ (Dec. 9, 2025) – Majesco, the insurance industry’s foremost innovator in cloud-native, AI-native software for the P&C and L&AH segments, is pleased to announce that it has entered into an agreement to acquire Vitech, a provider of cloud-native pension and benefits administration software. This acquisition will position Majesco as the premier market leader for cloud-native and AI-native core technology for the Group & Benefits and Retirement & Pension segments. Combined, Majesco will serve more than 375 customers including over 100 customers across the L&AH segment and over 275 customers across the P&C segment. The combined product portfolio will deliver greater value to insurers operating across both the P&C and L&AH market segments, with over 40% of insurers operating in both segments. Majesco is a portfolio company of Thoma Bravo, a leading software investment firm, and Vitech is a portfolio company of CVC, one of the world’s leading private markets investment firms. As part of this transaction, CVC Funds will make a minority investment into Majesco to further the combined company’s growth and innovation. “We’re thrilled to bring together the...

Stamford, CT (Dec. 1, 2025) – Gartner, Inc., a business and technology insights company, has identified five critical blind spots stemming from overlooked risks and unintended consequences of generative AI (GenAI) adoption. Chief information officers (CIOs) must proactively address these hidden challenges to ensure GenAI value realization and avoid AI project failures. “GenAI technologies and techniques are evolving at an unprecedented pace, matched only by the surrounding hype, which makes it challenging for CIOs to navigate this dynamic landscape,” said Arun Chandrasekaran, Distinguished VP Analyst at Gartner, during Gartner IT Symposium/Xpo, taking place this week in Kochi. While organizations often focus on immediate GenAI challenges such as business value, security and data readiness, they may overlook critical blind spots because these are second- or third-order effects that are not often visible upfront. Risks like shadow AI, technical debt, skills erosion, data sovereignty demands, interoperability issues and vendor lock-in represent hidden undercurrents that can undermine long-term success. Gartner predicts that by 2030 these blind spots will create the dividing line between enterprises that scale AI safely and strategically and those that become locked in, outpaced or disrupted from within. To stay competitive and resilient, CIOs must tackle both visible challenges and...

Proactive Status Updates an Area for Improvement Troy, MI (Dec. 9, 2025) – U.S. auto and home insurance providers have spent the past decade encouraging customers to submit claims and manage the estimate and status updates through their mobile apps and websites. How effective are these digital tools in delivering on that promise? According to the J.D. Power 2025 U.S. Claims Digital Experience StudySM, customer satisfaction surges when the claims process is managed digitally, but most customers still find themselves needing to go offline to manage key steps along the way. “Across the insurance claims workflow, from first notice of loss to the estimate and ongoing status updates, customer satisfaction scores are highest when customers are able to manage the process via their insurers’ digital apps and websites,” said Mark Garrett, director of global insurance intelligence at J.D. Power. “However, the study reveals several key moments in the claim journey when customers need to move across channels to get more detailed explanations from claim representatives or seek status updates. The more insurers can anticipate the information customers will need and proactively deliver it digitally, the more satisfied—and brand loyal—their customers will become.” Following are some key findings of the 2025 study: Customers look...