More than half of all Canadians do not know how to find virtual care
COVID-19 pandemic highlights the need for health care from home Toronto, ON (June 18, 2020) – The COVID-19 pandemic has put a spotlight on the importance of virtual care. Once an emerging trend, it’s now a necessity for health care in Canada. Yet, many are facing challenges. In a recent Lumino Health survey, over half of all Canadians (55%) said they do not know how to find virtual care services. Forty-nine per cent of Canadians surveyed report the pandemic having negative effects on their physical health and nearly 60% report mental health impacts. This is a three per cent increase from a Sun Life survey conducted earlier in May,[1] which found 56% of Canadians reported COVID-19 having a negative impact on their mental health. Interestingly, despite identifying a physical or mental health concern, only a small percentage of Canadians are seeking treatment. Of respondents who said COVID-19 is negatively impacting their mental health, only 21% have sought professional care. This rate is consistent with Canadians who say the pandemic is having a negative impact on their physical health – with only 21% seeking professional help. “The need for Canadians to connect virtually with health care professionals has never been more...