Insurable Interest Canadian Insurance Blog

Toronto, ON (Jan. 6, 2026) – CSIO is pleased to announce that Cemiar Inc. is the first vendor to achieve CSIO’s JSON API Standards Certification. Cemiar has also earned CSIO’s API Security Standards Certification, demonstrating a commitment to enhancing connectivity and security best practices. By obtaining these Certifications, Cemiar successfully implemented JSON API Standards for five use cases – First Notice of Loss, Get Adjuster Details, Get Billing Schedule, Get Payment Details, and Get Payment Status – along with the API Security Standards within their CemiarLink platform. Their achievements support the broader adoption of APIs, facilitating secure, real-time data exchange. As insurers and vendors program JSON APIs, information becomes readily available to brokers, enabling a unified and consistent workflow. Additionally, programming CSIO’s API Security Standards provides a standard authentication and authorization model that safeguards information shared between industry partners. “We are proud to be the first vendor to earn CSIO’s JSON API Standards Certification, a milestone that supports the advancement of APIs and technology innovation within the insurance industry,” said Kevin Houde, Co-Founder & Co-President, Operations of Cemiar, Inc. “Furthermore, by working with CSIO to implement API Security Standards, Cemiar is committed to stronger security measures that empower brokers to...

Cambridge, ON (Jan. 5, 2026) – Beneva and Gore Mutual announced today that their merger is officially complete, as of January 1, 2026. This milestone follows the initial announcement of their intention to merge, made in January 2025, and represents a significant step toward Beneva’s long-term growth strategy. All legislative approvals required for the merger have been secured. This includes endorsements from mutual members of both organizations, the Competition Bureau, and other governing authorities, as well as the adoption of private bills by the Senate of Canada and the Quebec National Assembly. Over the next year, Gore will combine its operations with Unica, an Ontario-based subsidiary of Beneva, and will eventually operate as a standalone subsidiary under the Beneva brand. Until then, both Gore and Unica will operate as two separate businesses. A stronger, more resilient mutual The merger unites two well-established, financially strong, and trusted mutual insurers—reinforcing the vital role of mutuals in Canada. The combined entity will offer brokers and consumers an even stronger, more resilient option backed by a highly diversified and purpose-driven business model. By combining expertise and resources, Beneva and Gore are well positioned to drive future growth and continue serving Canadians with trusted, innovative...

Accenture and Apptio expand business partnership to help organizations maximize technology investments New York, NY (Dec. 11, 2025) – Accenture and Apptio are working with PPL Corporation, a U.S. energy company providing electricity and natural gas to more than 3.6 million customers in the U.S., to transform how the company prioritizes and manages technology spending—all in support of delivering safe, reliable, affordable, sustainable energy and a better customer experience. As part of this effort, Accenture is delivering a new technology financial management platform for PPL, powered by Apptio’s solutions. This approach automates reporting and provides real-time financial data, enabling the company to make smarter, faster decisions on where and how to invest in technology to advance its strategic objectives. “Our recent work with Accenture is another step in our strategy to create the technology-enabled utilities of the future,” said Dean Del Vecchio, Executive Vice President—Technology and Innovation for PPL. “We’re using Apptio solutions to unlock deeper insights into our technology investments as we work to drive innovation, modernize the grid and deliver greater value to our customers and employees.” The collaboration comes as PPL is transitioning from aging legacy systems to modern, flexible and scalable solutions that support its utility...

Staying secure together: your actions, our specialty — By ReSource Pro — Cyber threats evolve daily, and the insurance industry must stay vigilant. Discover how ReSource Pro’s award-winning cybersecurity programs, guided by CISA best practices, help safeguard client data and build trust across the insurance ecosystem. At ReSource Pro, protecting client data isn’t just a responsibility; it’s a core commitment. As technology evolves, so do cyber threats targeting the insurance industry. Today’s attacks extend beyond email to include messaging platforms, collaboration tools, and file-sharing systems. That’s why we’re doubling down on cybersecurity awareness, for our teams and yours. Why cybersecurity awareness matters Cybersecurity isn’t just a priority during Cybersecurity Awareness Month; it’s a year-round commitment and a shared responsibility. When our clients are secure, the entire insurance ecosystem becomes stronger. A single compromised account can ripple across networks, causing data breaches, operational downtime, and regulatory risk. By staying alert to the latest cyber threats and working together to reduce vulnerabilities, we protect the integrity, confidentiality, and availability of critical business data. Building trust through vigilance ReSource Pro’s proactive approach to information security ensures your data remains protected at every step. Our teams continuously train to detect, report, and mitigate threats quickly and effectively. We also innovate to stay ahead of emerging attack tactics – from phishing to ransomware – through advanced programs like our Vulnerability Management...

Partnership accelerates progress on Manulife’s proprietary AI platform with real-time model optimization Toronto, ON (Dec. 22, 2025) – Manulife Canada is pleased to announce that it has chosen Adaptive ML to provide model fine-tuning technology as part of its enterprise AI platform. Adaptive ML, a New York-based private AI software company, provides a reinforcement-learning-powered engine to fine-tune, evaluate, and deploy open-source small language models (SLMs) for enterprise applications. These capabilities will enable Manulife to adjust and deliver AI solutions that will ultimately drive value and improve customer experience. The Adaptive ML system continuously learns and adjusts AI models in real-time from new data and user feedback. The Adaptive Engine uses reinforcement learning (RL) to fine-tune models for specific business goals, making them more accurate and efficient over time. “We continue to accelerate progress on our AI platform and Adaptive ML’s capabilities position us to deliver breakthrough solutions that enhance speed, accuracy, and innovation. In addition to using large language models (LLMs) for certain use cases, the targeted use of specialist language models tuned on this platform will seek to provide both accuracy and cost efficiency benefits,” said Jodie Wallis, Global Chief AI Officer at Manulife. “Manulife is proud to be a...