BPO/BPaaS Allows Insurers to Enter Markets Quickly and Fills Gaps in Processing Those Market Segments
Business process outsourcing market focusing on rapid expansion rather than just cost reduction: Novarica Boston, MA (Sept. 15, 2020) – As insurers expand their offerings and markets, using a BPO/BPaaS provider to augment their skills can provide greater speed to market and address skill gaps and new processing considerations. In BPO-BPaaS Providers for P/C Insurers and BPO-BPaaS Providers for L/A Insurers, two new Market Navigator reports from research and advisory firm Novarica, 19 services providers are profiled to help insurers understand and compare their options. “While few insurers are considering moving their entire operations to BPO,” said Nancy Casbarro, Vice President of Research and Consulting, and co-author of Novarica’s new report. “BPO/BPaaS can create significant value for either insurers who need to expand into a new area and may not have the resources to build their own capabilities or insurers that need to create more flexibility within their own infrastructures.” Each profile summarizes the vendor organization and details the provider’s experience levels in specific, targeted functions. Analysis of the 19 BPO-BPaaS providers is available in property/casualty and life/annuity volumes from Novarica: Report Summary: BPO-BPaaS Providers for P/C Insurers As BPO continues to grow, providers can offer insurers greater speed to market while addressing...