As more connected products are adopted, most consumers would prefer one interface to enable interoperability across devices
While connected products are increasingly being adopted, 65% of consumers would prefer one interface to enable interoperability across devices Paris, France (Jan. 4, 2024) – Connected devices[1] have become an integral part of life for consumers according to the Capgemini Research Institute’s latest report, Connected products: Enhancing consumers’ lives with technology. The research found that over a third of consumers plan to buy more connected devices in the next year, with health and home security devices set to drive the most sales. While consumers have an insatiable appetite for connected products, they expect vendors to take greater responsibility for sustainability issues such as e-waste[2] and ensure stronger data protection. The survey found that 67% of consumers consider connected products a necessity and 41% say they help them to save time and make them less aggravated. Consumers’ preferences and trends are: Entertainment devices and connected vehicles: with four in five consumers owning a connected entertainment system, including smart TVs and gaming systems, connected entertainment devices are the most popular connected products globally. Connected vehicles[3] have also continued to rise in popularity with 60% of consumers now owning one. However, ownership rates vary widely between countries, with the highest rate in the...