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Schwab Defends App Bashed as Clunky by Some Former Ameritrade Clients

The complaints about change don’t tend to be about the thinkorswim trading platform, which came with the Ameritrade acquisition, since there wasn’t a change there, he explained.  “It tends to be about the mobile app, because the mobile app is what many TDA clients use who don’t use thinkorswim, and they’re going from one experience, TDA mobile, to Schwab mobile,” Craig said, comparing the situation to to a BMW driver waking up one day and finding a Mercedes in the garage and having difficulty figuring out where things are at first. Craig also explained that “what Schwab does is far more significant from a capability standpoint than what Ameritrade did. So as you’d expect, our app, our web experiences are more comprehensive. We’re also a lot larger.” Some former Ameritrade clients ask why Schwab doesn’t just use the Ameritrade app, Craig noted, saying there are many reasons. If Schwab did that, “we’d have three times as many complaints on the blue (or Schwab) side.” Prior to conversions, Schwab’s app and mobile experiences were rated highly, either at par with or better than those of TD Ameritrade, he added. “We’re getting a very, very small number of complaints,” he said. ”They tend...

FloodFlash launches new Business Interruption coverage in the U.S. ahead of hurricane season 0

FloodFlash launches new Business Interruption coverage in the U.S. ahead of hurricane season

‘Flood BI’ will support NFIP and primary flood coverage where BI coverage isn’t available in the United States New York, NY (May 10, 2024) – FloodFlash, the parametric insurance technology company, is pleased to announce the launch of its new Business Interruption coverage ahead of hurricane season. Preparing for Hurricane Season A widely predicted hyperactive hurricane season is on the way. Many experts anticipate huge losses from property damage and Business Interruption (BI). Inefficient insurance claims and recovery processes mean that whole communities can be out for months on end, putting massive pressure on businesses cash flow and ability to service debt obligations. Public entities that rely on hotels and tourist tax revenues are also hit hard. The challenge that many at risk businesses face? BI coverage simply isn’t available for them. It isn’t included under NFIP policies and private carriers rarely offer standalone BI. In previous years the approach to Hurricane season was accompanied with a collective holding of breath. As the devastating storms loom on the horizon, thousands of businesses and public entities were left to fend for themselves. This year is different. FloodFlash, the world’s leading sensor-based parametric flood provider, is launching its first product designed specifically...

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TransUnion: Auto Insurance Shopping Hit 5-Year High in Q1 2024

Article 0 Comments The number of U.S. consumers who shopped for auto insurance in rose in the first quarter, largely driven by consumers in the West and Midwest. The findings show a continuation of strong growth in shopping at the end of last year. Shopping rose by 6% year over year from the same period in 2023, according to research out this week from TransUnion. It’s the second report indicating insurance shopping is on the rise. LexisNexis’ Insurance Demand Meter report shows a continued surge in new auto insurance policies. This trend bolsters hopes that the personal lines insurance industry will move toward profitability in 2024, according to the TransUnion report. There’s a caveat: a high interest rate environment continues to strain consumers and dampen the housing market, creating challenges for property insurance carriers. Related: Auto Insurers’ Digital Channels ‘Remarkably Resilient’, Finds J.D. Power Study The report, which shows West and Midwest region shopping was particularly active in the quarter, blames rising costs of living in both regions at the likely cause of the spike. It shows auto insurance shopping was up 12.1% in the Midwest and 10.3% in the West. The report also shows 23% of consumers indicated plans...

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AI Meets Consolidation at WealthStack Conference

Before a summer conference pause, a major advisor event recently wrapped in Fort Lauderdale, Florida. The WealthStack conference, in its third year, was dominated by the growing impact and integration of artificial intelligence as well as the accelerating consolidation of the wealth management industry through mergers and acquisitions. Given that backdrop, it was no surprise that the opening keynote was a fireside chat with Joe Duran. Duran gained prominence over the past decade by building United Capital, one of the largest RIA firms, through acquisitions, then selling it to Goldman Sachs for $750 million. At the time, it was thought that this deal would be a preview of the independent space being gobbled up by deep-pocketed Wall Street. Recent events, however, provided ample evidence to dispel that notion. Most notably, Goldman made a 180-degree turn to sell United Capital to Creative Planning, a mega-RIA. Duran, back with his latest venture, Rise Growth Partners, delivered a strong message that inorganic growth is no longer a viable strategy.  “There are many hidden costs to M&A that most people don’t realize, such as the added overhead of running the new location, which can easily surpass $250,000 per year,” he said. Duran described the private...

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Liberty Co. Adds Ayers Brackfield Insurance in Tennessee

Article 0 Comments The Liberty Co. insurance brokers, based in Gainesville, Florida, continues its expansion with the addition of Ayers Brackfield Insurance in Knoxville, Tennessee. ABI, in business since 1992, has operated in 18 states, offering personal and commercial lines of insurance products, the companies said in a news release. Kristi Brackfield, owner of ABI, called it a strategic move that will allow the agency to expand its offerings to clients. Terms of the deal were not provided. Topics Tennessee Was this article valuable? Thank you! Please tell us what we can do to improve this article. Submit No Thanks Thank you! % of people found this article valuable. Please tell us what you liked about it. Submit No Thanks Here are more articles you may enjoy. The most important insurance news,in your inbox every business day. Get the insurance industry’s trusted newsletter

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Ex-Advisor Who Lied About Attempting Suicide Gets 3.5 Years for Bilking Client

What You Need to Know The client faced home foreclosure after the advisor failed to make mortgage payments as promised, the DOJ says. The client had worked 40 years for an air conditioning company and couldn’t read. The advisor used his car, rather than his bank employer’s office, to meet with the client. A former Maryland financial advisor who lied about attempting suicide has been sentenced to 3 1/2 years in federal prison for stealing an elderly client’s life savings. Eddy Ray Blizzard, 45, who made a plea agreement, stole nearly $1 million from a now-deceased client, “R.M.,” over many years, causing the man’s home to go into foreclosure a few months before he died in 2020, the Justice Department announced earlier this month. R.M., who had a ninth grade education and couldn’t read or write, started investing and became Blizzard’s client shortly after taking a buyout and retiring in 2003 following a 40-year career as a commercial air conditioning installer in Maryland, according to the department. The client died in 2020 when he was roughly 75 years old, the year after his house was foreclosed on because Blizzard hadn’t made promised mortgage payments,. according to the Justice Department, which said...

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Former Executive Alleges Gender Bias, Retaliatory Firing by NEXT Insurance

Article 0 Comments A former chief corporate officer for NEXT Insurance is accusing the company and its chief executive officer of gender and disability discrimination in the workplace and of firing her in retaliation for her request for medical leave for cancer surgery. In a seven count complaint against the digital small business insurer and its CEO Guy Goldstein, Jennifer Lawrence claims they treated her and other women differently than male executives and that despite receiving regular positive feedback from Goldstein and others, he suddenly fired her four days after she said she needed to take medical leave for cancer treatments. In her 13-page complaint, Lawrence describes a work environment for women that she maintains was a “stark contrast” to how men were treated. On a number of occasions when she raised complaints by female employees regarding the behavior of male executives, she claims Goldstein was dismissive of the complaints and defended his male executives. She maintains the Goldstein was “paternalistic and gender-biased” toward women who were criticized for being “sensitive” or, in her case, for being “mean” and a “bully,” while favoring male executives whose behavior was “condescending, dismissive, aggressive, and/or intimidating.” She acknowledges that at one point Goldstein...

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Understanding Net Unrealized Appreciation

What You Need to Know Clients often want to move retirement cash into IRAs. High employer stock prices may lead to capital gains tax headaches. An NUA election can ease the pain. Many 401(k) participants decide to roll their company retirement accounts into IRAs, with or without annuities, for greater investment flexibility. For some retirees, however, rolling over the entire 401(k) may be overlooking a key opportunity. Employees that have significant gains in company stock have another option: a net unrealized appreciation, or NUA, election. As markets trade at all-time highs, this is an election that should not be overlooked. A NUA election allows retirement plan holders to withdraw company stock and send it to a non-qualified investment account. The basics of a NUA transaction are relatively straightforward. The participant can withdraw the stock from the plan and pay ordinary income tax on the basis only. The difference between the basis and the market value at the time of the withdrawal is known as the net unrealized appreciation or NUA. When the stock is sold, the NUA is realized, and only then are gains taxed at the client’s capital gain rate. The difference between the individual’s ordinary income rate and...

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El-Erian Says Fed’s High Rates Are at Odds With Market

The Federal Reserve’s delay of interest-rate cuts in a bid to temper inflation runs the risk of falling behind the curve, according to Mohamed El-Erian. “The Fed pivoted on the basis of data. It was the opposite of the pivot that they did in December — now they have to do a U-turn,”  El-Erian, the president of Queens’ College, Cambridge and a Bloomberg Opinion columnist, told Bloomberg Television on Friday. “As they are doing the U-turn and stay higher for longer, the market is going the other way,” he said. “The Fed is going to have to pivot — not on the basis of inflation numbers, but the basis of the real economy,” he added. Like other market watchers, El-Erian has previously raised the possibility that the U.S. central bank should look beyond its 2% inflation target in a new era of structurally higher pressures on price growth. “Is the inflation target the right target? We all talk about wanting to go back to 2%,” El-Erian said. “Two percent is totally arbitrary. If we are pursuing the wrong inflation target, the risk of a mistake — that mistake would mean sacrificing growth unnecessarily — the risk of a mistake is...

Prioritize Community Resilience Amid Increasing Risk: Co-operators 0

Prioritize Community Resilience Amid Increasing Risk: Co-operators

Canadian financial services and insurance co-operative sheds light on efforts to catalyze a sustainable, climate-resilient Canada Guelph, ON (May 13, 2024) – In a year marked by financial volatility and a worsening trend of climate-related events, Co-operators highlights in its 2023 Integrated Annual Report a need to develop and invest in collaborative, innovative solutions to the challenges faced by Canadians. While challenged by significant underwriting losses in its property and casualty line of business, driven in part by increased claims costs due to the high inflationary environment, buoyed in part by strong investment returns the Canadian financial services co-operative and insurer reported a net income before tax across its group of companies of $310.6 million, maintaining its strong capital position. Driven by its purpose of “Financial security for Canadians and our communities”, Co-operators has leveraged this strength to invest significantly in climate solutions, community resilience, and the net-zero, sustainable economy. In addition to $2.77 billion paid in claims and benefits to its clients in 2023, Co-operators directed a sizable proportion of its capital to build the sustainability and resilience of Canadians. By the end of 2023, 48.4% of its invested assets – or $5.90 billion – was invested in climate...