Insurable Interest Canadian Insurance Blog

Toronto, ON (Jan. 14, 2024) – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, is pleased to is pleased to share that it closed 2024 with strong growth. A 9% year-over-year increase drove top-line revenue to its highest point in the company’s 29-year history. Crawford Technologies attributes its continued success to being closely attuned to its customers’ most critical business needs, resulting in solutions and services that fully support their evolving requirements in a competitive market landscape. In addition to the impressive financial results, Crawford Technologies achieved milestones in customer satisfaction due to a company-wide focus on customer-focused initiatives that included the integration of an AI-powered chatbot into its website to provide instant customer support. Additionally, it reported that 90% of new customers adopted its subscription-based services, another validation of the business value Crawford Technologies’ solutions bring to organizations and its high regard for long-term customer partnerships. Milestones in customer satisfaction also included an increase in the company’s Net Promoter Score (NPS), which rose from 73 to 81, underscoring an impressive return on its commitment to delivering continued positive customer experiences. Providing a positive experience is part of the company’s internal culture as well....

Eight projects were granted a total of $5 million to support the development and deployment of novel insurance solutions that promote and increase the adoption of energy transition technologies New York, NY (Jan. 14, 2025) — InnSure, a nonprofit innovation hub catalyzing novel insurance solutions that address climate change risk, is pleased to announce the winners of the $5 million Insurance Innovation Prize. The program, administered by InnSure and supported by the New York State Energy Research and Development Authority (NYSERDA), offers awards for the development and deployment of novel insurance solutions that promote and increase the adoption of energy transition technologies. Each winning project will promote the launch of solutions that fill insurance coverage gaps for the most emissive sectors: energy, buildings, and transportation, in New York and across the nation. The Prize winners are as follows: EcoStrat and New Energy Risk are partnering to provide feedstock supply insurance, which de-risks and stabilizes biomass feedstock supply chains, enabling the commercialization and financing of breakthrough technologies in the bioenergy markets. Energetic Capital is creating an embedded tax credit insurance policy to reduce transaction costs and enable more tax investment for small- and medium-sized projects. EVStar is bringing extended warranty policies...

Toronto, ON (Jan. 14, 2025) – Canadian Broker Network (CBN), Canada’s leading network of independent insurance brokers, is pleased to welcome Sutherland Insurance, from Guelph, Ontario, as its newest member. “Joining CBN will provide improved carrier relationships, and industry-leading best practices, enabling us to better serve our clients and expand our reach. By leveraging the network’s collaborative resources and operational support, we aim to streamline workflows, win key accounts, and position ourselves as a stronger, more innovative player in the Ontario market and beyond. Further to that, the tech stack and data analysis contributions we can share will only make us all stronger,” said Zac Sutherland, President at Sutherland Insurance. As a new member of our network, Sutherland Insurance continues to operate independently serving their local community but gets the power and potential from their CBN peers, their new strategic partners. “We are excited to welcome Sutherland to our expanding CBN community,” said Lorie Phair, President of CBN. About the Canadian Broker Network Canadian Broker Network (CBN) is an alliance of leading independent insurance brokerages representing more than 30 member firms with $3.5 billion in property casualty premiums, as well as employee benefits and life and financial services, with over...

Toronto, ON (Jan. 13, 2025) – CSIO is pleased to announce Wawanesa Insurance has achieved CSIO’s eDocs Certification by successfully programming the updated eDocs Standards. This ensures that all of Wawanesa’s eDocs reflect the updated codes and descriptions. Wawanesa’s Certification confirms their ability to seamlessly send the updated eDocs codes and descriptions to Broker Management Systems (BMS). As the BMS vendors have deployed the updated eDocs into production, Wawanesa’s brokers will receive clearly labelled eDocs in their BMS. This eliminates the extra step of opening each eDoc to identify the nature of a document. Wawanesa’s eDocs Certification highlights their continued support for brokers, resulting in significant time savings and improved workflow efficiency. “We understand how busy brokers are, which is why, as part of our commitment to being a trusted partner, Wawanesa continues to invest in technological solutions designed to make their lives easier,” said Cam Muckosky, Vice President, Digital Delivery at Wawanesa. “We’re proud to work with CSIO to drive industry-wide alignment around eDocs, helping to create more consistency and efficiency for brokers.” “Wawanesa’s Certification provides brokers with an efficient operational process for handling eDocs,” said Catherine Smola, President & CEO of CSIO. “Their achievement marks an important step...

New York, NY (Jan. 8, 2025) – Eurasia Group has released its annual Top Risks report, forecasting the political risks most likely to play out in 2025. Country-specific addendums for Canada, Europe, Brazil, and Japan further illustrate how global risks play out in different parts of the world, with specific implications for governments and businesses. Top Global Risks 2025 We are heading back to the law of the jungle. A world where the strongest do what they can, while the weakest are condemned to suffer what they must. And the former – whether states, companies, or individuals – can’t be trusted to act in the interest of those they have power over. It’s not a sustainable trajectory, and it leads to a “G-Zero world” in which no one power or group of powers is both willing and able to drive a global agenda and maintain international order. That global leadership deficit is growing critically dangerous. In 2025, this is a recipe for endemic geopolitical instability that will weaken the world’s security and economic architecture, create new and expanding power vacuums, embolden rogue actors, and increase the likelihood of accidents, miscalculation, and conflict. The risk of a generational world crisis, even...

St-Eustache, QC (Jan. 6, 2024) – La Turquoise are proud to announce their alliance with Harmonia Assurance and DPJL effective January 1st 2025, creating one of Québec’s biggest general insurance firms and among the largest Intact Authorized Agencies in the province. The merger of the three major Québec general insurance firms is an ambitious venture that will give these historically rich companies an even stronger and more engaged presence in the communities where they all have been established for decades. With more than $525 million in premiums and more than 550 employees, the group will become a provincial leader, covering a vast territory stretching from Abitibi-Témiscamingue to the Laurentides, Lanaudière, Outaouais, Montérégie and Montréal regions. This strategic alliance will make it possible for the group to maintain high-quality jobs, provide exceptional local service, access cutting-edge technology and diversify its broad range of insurance products to meet all its customers’ needs. The new group will be headed by Jean-François Desautels, current President of La Turquoise, who will be supported by an executive team drawn from the three organizations, including the other two Presidents, Annette Dufour (Harmonia Assurance) and Diane Joly (DPJL), who will now hold the positions of Senior Vice-President. “By...