Insurable Interest Canadian Insurance Blog

Smythe Insurance Brokerage Industry Report, 10th edition — By Alex Wong, Advisory Partner, Smythe LLP, et al — For well over a decade now, we at Smythe have endeavored to put together as comprehensive a report as possible on the state of the Canadian property and casualty insurance brokerage industry. In this report, we share an analysis of survey responses and market data to explore current and emerging trends in the industry, as well as a snapshot of the financial performance of various insurance brokerages across the country. For our analysis, we also relied on our own proprietary database, which we believe is one of the largest available databases of independent brokerage financial performance information in Canada. The report also contains a significant amount of editorial opinion based on the collective experience of the Smythe Property & Casualty team, which includes Chartered Professional Accountants (CPA), Chartered Business Valuators (CBV), M&A Advisors and Tax Specialists. As always, we would like to extend our gratitude to all those who chose to participate in this survey. Our goal with this report is to provide practical insight and contribute meaningful research that supports the long-term health of the brokerage industry. None of that would...

Davies inks deal to acquire Canada’s largest claims processing & risk solutions business, SCM Insurance Services, in its biggest strategic M&A to date London, UK (Nov. 10, 2025) – Davies, the leading specialist professional services and technology company serving insurance and highly regulated markets, headquartered in the United Kingdom, is pleased to announce it has signed an agreement to acquire SCM Insurance Services, Canada’s largest claims processing and risk solutions provider. The deal will see SCM’s three operating businesses; ClaimsPro, Canada’s leading claims adjusting firm; IPG, its third-party claims administrator; and Pario, its forensic engineering and consulting business and post-loss appraisal, all join the Davies global platform. Following the deal, Davies will have annual revenues of c.$1.4bn, with a combined team of 9,500 colleagues operating in 22 countries across Europe, North America, South America, Asia, and Australasia. The deal represents Davies’ largest strategic M&A addition to date and will allow the fast-growing tech-enabled firm to provide a full nationwide service across Canada, in addition to adding SCM’s U.S. operations to Davies’ existing U.S. footprint. SCM’s 1,500+ strong team of professionals across Canada and the U.S. will join Davies as part of the deal. The addition of ClaimsPro, IPG, and Pario...

Toronto, ON (Nov. 12, 2025) – CSIO congratulates L’Unique General Insurance and AIM Insurance on achieving CSIO’s eDocs Certification, enhancing productivity for brokers. L’Unique was awarded eDocs Certification by demonstrating that all of their eDocs contain the updated codes and descriptions when sent to brokers. As a result, brokers can identify the nature of each eDoc they receive without needing to open it, helping them service their customers more efficiently. Additionally, AIM Insurance achieved eDocs Certification for their broker software, Automate Insurance, by implementing all 40 updated eDocs codes and descriptions. This Certification shows Automate Insurance’s ability to process clearly-labelled eDocs, helping brokers manage their operational workflows. “Our brokers are essential to building trust and providing exceptional, personalized service to insureds. That’s why we’re committed to supporting them with technology that keeps their day-to-day business seamless,” said Guy Lecours, Chief Operating Officer, L’Unique General Insurance. “L’Unique’s eDocs Certification is a significant step towards elevating broker connectivity through industry-recognized Standards.” “This is an excellent achievement for Automate Insurance’s talented team and represents our focus on delivering unparalleled customer service and user experience,” said Dan Avon, President of AIM Insurance.  “Earning eDocs Certification signifies our commitment to Data Standards and empowers brokers...

Toronto, ON (Nov. 12, 2025) – QuickFacts, a leader in knowledge management software for insurance brokerages, is pleased to highlight its growing collaboration with Definity, parent company to some of Canada’s most long-standing property and casualty insurance companies. Through this collaboration, brokers can access Economical Insurance and Family Insurance directly through the QuickFacts platform, giving them a faster and simpler experience. “Our relationship with Definity will make it easier for brokers to access the information they need to support their clients,” said Christy Barsalou, President and CEO of QuickFacts. “We’re grateful for the opportunity to work alongside Definity, and we’re especially excited to expand the offer to Family Insurance in BC.” For carriers, the advantages show up right away. QuickFacts reduces calls to underwriters and business development teams while cutting down requests from portal registrants. After integration, carriers gain an insights dashboard and can share broker-facing information at no cost. With clearer guidance on complex topics, brokers are more likely to place business across a broader range of products. Carriers also benefit from direct portal links, frontline educational advertising, and less time spent maintaining internal documents. “We value our ongoing collaboration with QuickFacts and the way it helps brokers work...

Toronto, ON (Nov. 5, 2025) – The recent jewelry heist at the Louvre Museum has captivated global attention, not only for the audacity of the thieves but for what it reveals about the vulnerabilities that still exist in even the most secure environments. For Canadian jewellers, the incident serves as a stark reminder that preparedness, vigilance, and adequate protection are more important than ever. While such high-profile events may seem worlds away, the risks they highlight are strikingly relevant to the Canadian jewelry industry. From smash and grab robberies and transit thefts to employee dishonesty and underinsurance, jewellers face a complex and evolving threat landscape. “The Louvre heist underscores one crucial truth, even the most fortified locations can be breached,” said Emily Newell, Underwriter at Jewelry Store Insurance. “For Canadian jewellers, this isn’t a story to observe; it’s a lesson to apply. The right security measures and insurance coverage can make the difference between recovery and ruin.” Practical Lessons for Canadian Jewellers Reinforced Showcases and WindowsToday, anti-smash films and shatterproof glass are considered the industry norm. While even reinforced glass isn’t invincible an angle grinder could still penetrate it, such barriers can buy precious seconds and deter opportunistic thieves. Let’s...