Majesco Launches Fall ’25 Release with AI Agents to Transform Intelligent Insurance Operations

Morristown, NJ (Nov. 7, 2025) – Majesco, the insurance industry’s foremost innovator in cloud-native, AI-driven software, has announced announced the general availability of its Fall ’25 Release. The update introduces 13 new AI Agents that bring advanced reasoning, human-in-the-loop control, and company-specific guardrails to transform everyday insurance operations.

The new agents automate complex processes across P&C and L&AH Intelligent Core Suites and Loss Control, helping insurers speed up quoting and claims, simplify billing, and cut manual work while improving accuracy and customer experience.

Alongside the AI advances, the release delivers telemetry, built-in analytics, streamlined upgrades, and user experience, functional and cloud enhancements across Majesco’s entire portfolio.

A Breakthrough for Insurance Core Systems

• 13 AI Agents across P&C, L&AH, and Loss Control to automate quoting, claims, billing, payments, cancellations, and more.
• Telemetry + analytics everywhere for proactive insights, better quality, and reduced risk.
• Next-gen document AI (DocScribe): processes 200+ page files with sentence-level citations for full transparency and auditability.
• Faster upgrades & performance boosts: multi-threading, real-time monitoring, quicker document generation, and batch processing.
• Refreshed UX & integrations that modernize workflows and improve productivity.
• Hundreds of functional and technical enhancements

“Majesco AI Agents don’t just automate steps. They reason, adapt to uncertainty, and learn each insurer’s unique operational rules,” said Manish Shah, President & Chief Product Officer, Majesco. “This means faster quoting and claims handling, cleaner billing, fewer exceptions, so teams are free to focus on high-value work. It is AI that works securely, responsibly, and at scale.” Shah added.

“Agentic AI represents a major leap forward from traditional chatbots and scripted automation,” said Karlyn Carnahan, Head of Celent’s North America Insurance practice. “This technology has the potential to deliver measurable outcomes and reducing manual effort, accelerating cycles, and ensuring consistent decisions while setting a new bar for insurance business operations to meet the demands of a new era of insurance.”

Fall ‘25 Innovation Highlights

P&C Intelligent Core Suite

• Six AI Agents for quoting, claims triage, billing, and payments.
• Modernized UX and deeper ecosystem integrations.
• Speed gains in document generation, claims setup, insights, and batch processing.

P&C CoreConnect

• Single-sprint upgrades for faster rollouts.
• MGA Model Office: a pre-configured, production-ready system with third-party integrations.
• Power BI library for panoramic, actionable analytics.

Enterprise Rating

• Python integration turns models into real-time services.
• Rating analytics expose every datapoint for deeper pricing and performance insights.

Loss Control

• AI Copilot + Agent streamline survey assessments and inspections.
• Bulk prompt uploads, UI improvements, and mapping updates modernize workflows.
• Rich audit trails and inspection tools boost visibility and productivity.

L&AH Intelligent Core

• Six AI Agents accelerate underwriting, billing, and claims handling.
• Telemetry dashboards provide real-time business metrics and early issue detection.
• Engineered for scale: supports 100K+ transactions with multi-threading and event queuing.
• Expanded configuration, underwriting, and exception management features.

Majesco IDAM, Absence Management, & ClaimVantage Enterprise Claims for L&AH

• Agentforce AI summaries improve claim intake and adjudication.
• PFML compliance across key U.S. programs.
• Simplified benefit management with Studio configuration and JSON editor.
• Advanced tax tools and optimized Salesforce performance.

Data, Analytics & AI

• 13 new AI Agents extend across the platform.
• DocScribe delivers fast, auditable document processing.
• Expanded analytics enable self-service insights and unified reporting.

Availability & Engagement

The Fall ’25 Release is available now. Existing customers can activate new features through standard upgrades. Request a demo from Majesco to see the agents and analytics in action.

Majesco was recently named “Most Valuable Pioneer in AI Maturity” by QKS and included on the AIFinTech100 list of top AI innovators, underscoring its leadership in AI-native solutions with measurable business impact.

About Majesco

Majesco (NASDAQ:MJCO) isn’t just riding the AI wave – we’re leading it. Born in the cloud with an AI-native vision, we’ve reimagined the insurance business to help P&C and L&AH insurers move faster, see farther, and operate smarter. As the first core systems provider to embed Generative and Agentic AI, we’ve delivered measurable cost savings, reduced expense ratios, and set the stage for even greater transformation. With AI woven across our portfolio – core, underwriting, loss control, distribution and digital – we strip away complexity, so our customers gain real-time business insights, optimized operations, and enhanced outcomes and can focus on what matters: delivering exceptional products, experiences, and business results.

In a world of constant change, Majesco’s SaaS platform gives insurers the agility to adapt quickly to market and risk shifts, reshape operational cost structures, accelerate innovation, and unlock new business models. With 1,000+ successful implementations and 350+ insurers, reinsurers, and MGAs relying on our solutions, Majesco is the leader in Generative and Agentic AI in insurance and accelerator in driving industry change. For more information, visit www.majesco.com.

SOURCE: Majesco

Tags: chatbot, core systems, Core Systems Modernization, Majesco, Transformation, virtual assistant