Sedgwick brings enhanced Lloyd’s delegated authority services to Canada
Memphis, TN (Sept. 11, 2025) – Sedgwick, the world’s leading risk and claims administration partner, is accelerating its North American strategy with the expansion of delegated authority services in Canada.
Sedgwick’s North American strategy builds on the success of the company’s work with Lloyd’s of London-backed MGAs, cover holders, and syndicates as an approved delegated claims administrator. Sedgwick has responded to hundreds of thousands of Lloyd’s related losses, leveraging experts in claims management, general adjusting, surveying, forensic accounting, environmental and fire investigations, and major and complex losses.
“The significant success of Sedgwick’s TPA work with Lloyd’s has driven cross border partnerships and global opportunities, and we’re pleased to bring these additional capabilities in Canada,” said Michael J. Alwyn, President of Sedgwick in Canada. “Clients in Canada, and globally, will be able to utilize local, national, and global expertise, and see the true impact of Sedgwick’s North American strategy.”
“Sedgwick has proven itself in its work with Lloyd’s of London and its ability to deliver industry-leading service across work streams,” said Paul Burns, Vice President, Sedgwick Delegated Authority, Canada. “This expertise is now available across North America, and clients will see that expectations are exceeded for the portfolio’s financial performance and service levels.”
Sedgwick Canada’s Lloyd’s clients will have access to a team of dedicated, in-house claims experts averaging more than 25 years of account management and claims handling experience, customizable data feeds and enhanced Management Information (MI) reporting capabilities supported by an established company with the size and experience to meet any need.
Sedgwick is the leading third-party administrator (TPA) with delegated authority, and has expertly managed claims for insurers, syndicates, brokers, and associations for more than half a century. The company’s solutions have earned the coveted SSAE 16 (SOC 1) Type II certification, giving all parties the confidence that they, and their customers, are in full compliance with regulatory requirements. This position in delegated authority has been further supported by Sedgwick’s development of innovative mobile technology to power virtual adjusting services, which have proven to expedite claims processes and lower costs. In turn, Sedgwick has delivered accurate, timely, and transparent bordereau tailored to all financial reporting needs.
About Sedgwick
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more information, visit www.sedgwick.com.
About Lloyd’s
Lloyd’s is the world’s leading insurance and reinsurance marketplace. Through the collective intelligence and risk-sharing expertise of the market’s underwriters and brokers, Lloyd’s helps to create a braver world. The Lloyd’s market provides the leadership and insight to anticipate and understand risk, and the knowledge to develop relevant, new and innovative forms of insurance for customers globally. It offers the efficiencies of shared resources and services in a marketplace that covers and shares risks from more than 200 territories, in any industry, at any scale. And it promises a trusted, enduring partnership built on the confidence that Lloyd’s protects what matters most: helping people, businesses and communities to recover in times of need. The Future at Lloyd’s sets out our strategy to build the most advanced insurance marketplace in the world. For more information, visit www.lloyds.com.
SOURCE: Sedgwick Claims Management Services, Inc.