Dream Payments launches Insurance Payment Network Across North America

Insurers can now collect and disburse payments across the U.S. and Canada through a single payments platform, the DreamPay Insurance Payment Hub, leveraging J.P. Morgan Payments’ capabilities

Toronto, ON (May 1, 2025) – Dream Payments is pleased to announce it has launched the DreamPay Insurance Payment Hub — a two-way insurance payment network operating seamlessly across North America, leveraging J.P. Morgan Payments’ capabilities. For the first time, insurers can accept premiums from policyholders in both the U.S. and Canada, and issue claims payments to individuals and businesses of every size, using digital or physical methods, all in one platform.

A Network That Reaches Everyone, Everywhere

With the DreamPay Insurance Payment Hub, insurers now gain access to the most expansive insurance payment network on the continent. The platform connects to over 350 million individuals and more than 30 million businesses across North America. From policyholders in Toronto to service providers in San Francisco, insurers can initiate and receive payments across every relevant rail — from real-time payments and ACH in the U.S., to EFT and cheques in Canada — and even reach any address on the continent for physical check delivery.

Purpose-Built for Insurance Carriers

Insurers aren’t just looking for a vendor. They’re searching for a strategic partner that understands the unique realities of the insurance industry — policy lifecycles, billing integrations, regulatory scrutiny, and the expectations of digital-first customers.

The DreamPay Insurance Payment Hub was built from the ground up for this purpose. By leveraging J.P. Morgan Payments’ pay-in and pay-out rails, it allows carriers to manage both inbound and outbound insurance payments through a modern API. It fits into the tools insurers already use — integrating with systems like Guidewire and Insurity — and brings modern infrastructure without requiring new banking relationships, vendor onboarding, or compliance overhauls.

Premium Collection Enabled Across the U.S. and Canada

In addition to its long-standing claims disbursement capabilities, Dream now enables insurance carriers to collect premiums from policyholders in both the U.S. and Canada seamlessly and securely through Dream’s integration with J.P. Morgan Payments for payment processing and merchant services. Carriers can accept premium payments through trusted payment rails including credit and debit cards, as well as direct-from-bank payments — ACH in the United States and EFT in Canada. Each transaction flows directly into the insurer’s bank account, preserving treasury visibility while reducing delays and reconciliation effort.

“We built the DreamPay Insurance Payment Hub to solve the exact pain points insurers face across North America,” said Brent Ho-Young, CEO of Dream Payments.  “By enabling premium collection and claims payments for insurers, MGAs, and TPAs across North America through our integration with J.P. Morgan Payments, we’re giving carriers the digital payments infrastructure to meet today’s policyholder expectations and tomorrow’s demands across borders.”

“The demand for innovative digital payment solutions has never been higher in the insurance industry, as policyholders seek enhanced experiences and more options,” said Jason Tiede, Global Head of Corporate Development & Partnerships at J.P. Morgan Payments. “Through the Dream Payments integration, we can provide our insurance clients with payment solutions that enhance policyholders’ payouts, thereby building trust with their providers.”

Dream is part of the J.P. Morgan Payments Partner Network, which brings together J.P. Morgan Payments’ extensive suite of payment solutions and over 80 third-party relationships and integrations to help clients build, implement, expand and optimize payments strategies based on their business needs.

J.P. Morgan Payments combines treasury services, trade & working capital, and card and merchant services capabilities to help clients pay customers or employees in different currencies around the world. It processes nearly $10 trillion payments daily, operating in over 160 countries and over 120 currencies.‍

Dream Open Banking: Total Control, No Compromise

Dream’s open banking model for insurers was designed with one principle in mind: insurers should never have to give up control to modernize payments. With other providers, insurers are often required to open new accounts or move funds through unfamiliar third-party platforms. That means float is lost, treasury oversight is weakened, and enterprise controls are diluted.

Dream flips that model on its head.  Instead of taking custody of the funds, Dream acts as a secure connective layer between insurance workflows and the banking accounts insurers already use and trust. All payments — inbound or outbound — can be initiated, settled, and reconciled through the insurer’s existing banking accounts.  There are no new accounts. No float loss. No fragmentation. Just complete control and full transparency — with faster, smarter movement of money.

Modern Claims Payments Across North America

For outbound claims payments, Dream integrates directly with leading claims platforms to automate disbursement and reconciliation. Claimants and service providers are guided through a clean, branded Payee Portal, where they can choose how and where they want to receive their funds.  In the U.S., Dream supports disbursement via real-time payments, ACH, virtual cards, and traditional checks. In Canada, supported methods include EFT, virtual cards, and cheque delivery.

Meet Dream at the 2025 Payments Canada SUMMIT

Dream Payments will be live at the 2025 Payments Canada SUMMIT in Toronto, hosting executive meetings with insurance leaders and participating in the SUMMIT programming.

About Dream Payments

Dream Payments is a leading API and Embedded Payments Platform, trusted by two of North America’s top 10 financial institutions, leading insurance carriers, and software platforms like Guidewire and Insurity. Dream’s platform provides end-to-end payments infrastructure—including APIs, payment orchestration, KYC, and AML compliance—designed to power seamless pay-in and pay-out digital payment services. Whether streamlining claims payments or enabling embedded payment services to drive new revenue, Dream empowers organizations to build the future of payments in today’s digital-first economy. For more information, please visit www.dreampayments.com.

SOURCE: Dream Payments

Tags: Dream Payments, JPMorgan Chase, launch, payment, platform