New Reporting Process: Citizens can start their collision reports online

Toronto, ON (July 16, 2024) – Accident Support Services International Ltd. (ASSI) has been providing post-collision care to drivers since 1994.  Through 47 Collision Reporting Centres in Ontario, Alberta, and Prince Edward Island (opening July 23, 2024), ASSI assists customers with the completion of reports for motor vehicle collisions in partnership with the police services at no cost. This service guides customers through the collision reporting process and frees police to attend to higher priority needs. The program is funded by the licensed insurers through the savings they realize.

ASSI is proud to announce its “Start From Home” – the next phase to collision reporting. When citizens have been involved in a collision that meets the threshold to attend a Collision Reporting Centre (CRC), they can start online from their own device at reportacollision.com. A secure site that allows drivers to provide a typed statement and capture a number of the fields required to complete the form. The driver receives a unique reference number and must report to a CRC to ensure the accuracy and consistency of the information collected. At the CRC, ASSI staff will take photographs, verify the information, and work with the citizen to finish the process.

By allowing the citizen the opportunity to begin their report online, it will reduce the time when the citizen reaches the Collision Reporting Centre. The CRC program will continue to provide insurers with their first notice of loss, carry on recording the information necessary for enhanced customer service, along with controlling fraud and other claims related expenses.

Start From Home is currently available in six languages, and citizens can start reporting from six cities in two provinces. More locations will be rolled out and are continually being added, with a goal to ultimately be available for all our Collision Reporting Centres.

“Being involved in an automobile collision is a very unpleasant experience, but our team works hard to guide drivers through the reporting process and make it as easy as possible, while ensuring the accuracy of the information and controlling fraud.  Start from Home will save time and make the process even easier”, said Steve Sanderson, Founder and President of Accident Support Services International Ltd.

About Accident Support Services International

ASSI is the facilitator of the Collision Reporting Centre Program (CRCP). The program meets the needs of many industries for post-collision care and is an extension of the claims process. The CRCP allows for an in-person review of collision details with the driver to complete the official provincial collision report, for vehicle damage documented and gives insurers the opportunity to provide direction for next steps in the customers claim. ASSI also provides police on scene investigated collision reports through our Collision Reporting and Occurrence Management System (CROMS), where insurers use one common portal to access available collision reports. For more information, visit accsupport.com.

SOURCE: Accident Support Services International

Tags: Accident Support Services International (ASSI), Collision Reporting Center