Waypoint Insurance Partners with ProNavigator to Support Brokers with an AI-Powered Knowledge Management System
Kitchener, ON (Nov. 12, 2020) – ProNavigator is pleased to announce that Waypoint Insurance has selected the Ask Sage platform to support and empower their personal line brokers to find information quickly.
ProNavigator provides an interactive knowledge-sharing platform powered by AI that includes an intuitive search and retrieval interface designed specifically to help answer a broad range of underwriting questions, in natural language, across multiple products, regions, carriers, and documents. Built specifically for insurance, the Ask Sage platform is a single source of truth for frequently changing insurance information to help staff find what they need when they need it.
“We are excited to be working with Waypoint Insurance as our newest partner of Ask Sage,” said Joseph D’Souza, CEO of ProNavigator. “Insurance is information-driven—it’s the lifeblood of the industry—and the need for dedicated tools is more vital than ever so that brokerages like Waypoint Insurance can save lots of precious productivity time.”
“Providing our brokers with advanced technology fosters a more efficient, creative, and collaborative environment,” said Ho-Ming Cheng, Director Business Performance & Analytics. “Partnering with ProNavigator will give our staff access to up-to-date resources, allowing them to provide expert advice, while saving time and delivering a heightened experience to our clients.”
About ProNavigator
ProNavigator provides a knowledge-sharing platform, Ask Sage, used by some of the largest insurance organizations in North America to save time, provide superior service, and seize revenue opportunities. The platform leverages the latest advancements in artificial intelligence and natural language understanding to instantly, automatically, and accurately retrieve answers to questions asked by employees. Learn more at https://pronavigator.ai/products/sage-assistant/.
About Waypoint Insurance
Waypoint Insurance Services is owned and operated by employee shareholders and is one of the largest independent insurance brokerages in British Columbia. Waypoint has over 100 years of operational history and was previously known as Vancouver Island Insurance Centres before undergoing a name change and rebrand with the opening of their North Vancouver locations in 2016.
Waypoint is a member of each community they serve with over 208 staff at 18 locations. Committed to providing insurance that is as unique as every one of their clients and customized for their life and all its possibilities, Waypoint and all of their team are here to empower people to make the most of unseen possibilities.
SOURCE: ProNavigator
Tags: Artificial Intelligence (AI), Brokers, data management, InsurTech Spotlight, partnership, ProNavigator, Waypoint Insurance
Read the original article at Insurance-Canada.ca