Oct. 18–When Christina McKinney took on a career in the insurance sales business, she not only found a job she loved, but she carried on a tradition that has now been in her family for four generations.
McKinney said her grandfather was in insurance sales, then her father, and when she turned 18 she wasn’t sure what she wanted to pursue.
She said she grew up in Shelby and her dad managed an agency in town.
“My dad said just try it,” she said. She ended up getting her license and going to work at 19.
“I loved it,” she said. “It was something I fell in love with.”
She discovered she enjoyed working with and helping people and has been in the business ever since.
Now her sons both work in the field as well, carrying it on for a fourth generation.
McKinney has run a successful business, CRM Insurance Services, in Forest City since 2006 and just opened a new office in Shelby earlier this month on North Morgan Street beside the license plate agency.
CRM Insurance Services provides home, business, auto and life insurance.
McKinney said her husband also has an insurance business, which is separate from hers.
She has two sons, Hayden and Max, with Hayden working at his dad’s company and Max working with McKinney.
She and her husband had moved back to Shelby from Rutherford County a few years ago and recently, she said she found space in a historic building at 118 N. Morgan St. and decided it was perfect for an office in Shelby.
“We’re really excited to be here,” McKinney said. “I’m really proud of myself and my staff.”
She said she attributes her success in part to her staff who she said go above and beyond. She said they work to make it convenient for customers and are able to connect through text message and email. They also work diligently to provide insurance for everyone.
“We don’t turn people away,” McKinney said.
The agency employs six people, four at the Forest City location and two at the Shelby office.
Rebecca Sitzes can be reached at 704-669-3339 or rsitzes@shelbystar.com
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