New SMA Blog by Deb Smallwood, Founder & CEO, Strategy Meets Action Boston, MA (July 30, 2019) – Customer experience is an essential component of the transformational journey. In fact, transforming the customer experience...
Now more than ever, auto insurance policyholders are tech-savvy and receptive to being first users of technology: Aite Group report Boston, MA (Aug. 1, 2019) – Auto insurance carriers continue down the path of...