Insurance Companies Falling Short on Digital Customer Engagement

Functionality, Personalization and Consistency Emerge as Core Focus Areas for Top-Performing Carriers: J.D. Power 2018 Insurance Digital Experience Study For additional J.D. Power ratings data, please visit www.jdpower.com/cars and www.jdpower.com/ratings Toronto, ON (Jun. 28, 2018) – Property & casualty (P&C) insurance companies are failing to meet their customers’ expectations when it comes to digital interactions,… Read more »

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