Humania Assurance Announces Integration of Artificial Intelligence into Claims Management with Curant Platform
Montreal, QC (Sept. 18, 2023) – Humania Assurance continues its digital transformation by integrating artificial intelligence into its claims management through the deployment of the Curant platform.
“Behind every claim is a person waiting for a swift response and reassuring support. The Curant platform will enable our claims teams to benefit from enhanced technological support, reducing administrative tasks so they can dedicate more time to policyholders and colleagues involved, regardless of their role,” says Luc Thibault, Senior Vice-President, Operations.
Designed specifically for the insurance sector, the Curant platform automates the extraction and standardization of data from documents, systems, and communications.
Humania recognized the strategic potential of advancing its legacy of technological innovation through an investment in Curant.ai. The initiative has exceeded our initial expectations, particularly thanks to their advanced security architecture, which integrates seamlessly with our core ecosystem.
“This partnership will enable us to accelerate our strategic vision for artificial intelligence while addressing a critical need in our disability and life insurance operations. This solution will transform the efficiency, consistency, and job satisfaction of our claims professionals. It is important to clarify that artificial intelligence acts as a facilitator and accelerator of the process. Final decisions remain in the hands of our experts, who retain full responsibility for every claims decision,” adds Luc Thibault.
About Humania Assurance
With over 150 years of history, Humania Assurance is a Canadian mutual company recognized for its personalized approach and distinctive customer experience. It offers a range of life, disability, critical illness, and travel insurance products, with a mission to make insurance more accessible. Supported by a strong network of partners and driven by a culture of continuous innovation, Humania stands out for its ability to design personalized insurance solutions that evolve with the needs of individuals, families, and organizations. For more information, visit www.humania.ca.
About Curant.ai
Curant.ai is an AI-powered platform built for the insurance industry. The company’s agentic AI technology automates data extraction, analysis, workflow execution, and decision support, enabling insurers to improve efficiency, increase accuracy, and securely deliver better outcomes at scale. By combining advanced AI with deep industry expertise, Curant.ai helps organizations transform operations and unlock new levels of productivity and service. For more information, visit www.curant.ai.
Source: Humania Assurance
Tags: Artificial Intelligence (AI), Humania Assurance, platform