Reimagining human potential in the generative AI era:

Revolutionizing work to boost business value —

By Cathy Fillare, IBM Institute for Business Value, et al —

Business leaders must be careful not to focus solely on how generative AI can simplify and automate today’s processes – many of them are routine and mundane.

While such measures may increase productivity, executives also have a rare opportunity to revolutionize employee potential and pioneer a new future for their organization.

Forward-thinking organizations are increasingly framing AI strategies that extend beyond mere command and control and process steps.

A new report from the IBM Institute for Business Value (IBM IBV) and Oracle, titled Reimagine human potential in the gen AI era, explains how HR can use AI to empower people to unlock their performance and potential by connecting them to what matters most for their job and personal goals.

This is a chance to further humanize work. AI tools and data can help provide clarity on work roles and expectations, guide and coach employee development with purpose, and help foster employee progression and internal career mobility.

Forecasting employee potential

For example, leaders can take a proactive approach to forecasting the potential of their people by identifying the key skills and attributes that will be valuable going forward, such as critical thinking and emotional intelligence.

Using data models to make informed predictions about future potential, organizations can ensure they’re developing the right talent to drive business success. Additionally, leaders can encourage continuous learning and growth by providing opportunities for employees to develop new skills and take on new challenges.

Encourage a culture of experimentation

More than half of executives say that, in the next three years, generative AI will make entirely new types of work possible. It’s all about starting small and moving fast to fail, learn, and scale more quickly. The biggest gains may come from stepping into the unknown.

Leaders can encourage experimentation by creating an environment that supports calculated risk-taking and learning from failures. This can be achieved by fostering a culture of psychological safety, where employees feel comfortable sharing their ideas and learning from setbacks.

By providing resources and support for employees to take on new challenges, leaders empower them to drive innovation and growth. And by recognizing and rewarding employees who demonstrate a willingness to experiment and take risks, organizations can reinforce a culture of experimentation and continuous learning.

See the future of work

Let’s reimagine human potential in the gen AI era to revolutionize work and boost business value. Read the full report to learn how you can take the reins and shape the future of your industry, or scroll down for a preview.

Also, subscribe now to receive complimentary reports from the IBM Institute for Business Value that will help you drive business growth, innovation, and success.

Report: Reimagine human potential in the generative AI era

Organizations must first envision generative AI not as a standalone technology, but within the context of their workforce. In partnership with Oracle, the IBM IBV investigates further.

The power of generative AI is only as strong as people’s willingness to use it. Too often, organizations are solely focused on how generative AI can simplify and automate today’s processes—many of them routine and mundane. While such measures may increase productivity, executives are overlooking a rare opportunity to revolutionize employee potential and pioneer a new future for their organization.

It’s a future of work that encompasses the evolving landscape of work, shaped by changing workforce expectations, new workplace practices, and advancements in technology, especially AI and automation.

That’s why organizations need to first envision the technology not as a standalone, but within the context of their workforce. How can generative AI help organizations reimagine job roles that will drive improved outcomes and enhanced business value? For starters, it can be used to help reveal untapped potential and reinvent workflows. And leveraged strategically—using the technology to integrate systems, data, and people across business functions— generative AI can help bolster a future of work strategy, and even forecast employee potential.

Download the insights from IBM.

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Source: IBM

Tags: Artificial Intelligence (AI), IBM, outlook / predictions