Insurer Communications with Customers: A Whole New World

New SMA Blog by Mark Breading, Partner, Strategy Meets Action Boston, MA (Sept. 12, 2018) – Common things we hear these days: “If you really want to reach me, text me.” “Send that file to me via Slack.” “I live on Facebook so send me a message on Facebook Messenger.” We also observe that many… Read more »

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