Insurable Interest Canadian Insurance Blog

Survey highlights views on social impact, healthcare access, wellness, and job stability Mississauga, ON (Oct. 22, 2025) – A new study of Canadian workers shows shifting workplace priorities across generations, with younger employees placing stronger emphasis on purpose, sustainability, wellbeing, and job stability. The Workplace Values Survey, commissioned by First Onsite Property Restoration, explores how Canadians view the role of employers in supporting individuals, communities, and the environment. The planet and its people Beyond wages and policies, Canadians increasingly want employers to make a positive impact. Six-in-10 respondents (61%) say it is important to work in an industry that helps people, a sentiment that is strongest amongst Millennials (68%) and Gen Z (65%). Also, half of Canadians (52%) believe it is important to work for an organization focused on sustainability, rising to 58 per cent among both Millennials and Gen Z. “Purpose is a talent magnet and the desire to make a positive impact remains a powerful motivator in the workforce, especially among younger generations,” said Leah Pearson, Senior Director, Human Resources at First Onsite. “This is pushing industries like disaster restoration to level up and play a more direct role in supporting communities and safeguarding the environment.” Primary healthcare...

Markham, ON (Oct. 22, 2025) – Acera Insurance Services Ltd. is pleased to welcome its latest partner, Guthrie Insurance Brokers Ltd. of Markham, ON. Acera Insurance and Guthrie Insurance are both dedicated to providing personalized, unbiased solutions to individuals, families and businesses, combining for nearly 100 years in the Greater Toronto Area. “We are excited to partner with Guthrie Insurance, a firm that prioritizes a client-first approach,” says Lee Rogers, Chief Executive Officer, Acera Insurance. “Together, we look forward to carrying on our shared value of putting people first as we continue to build a top-tier team in Ontario.” This partnership marks Acera Insurance’s eighth location in Ontario, where it also has offices in: With foreign investors and insurance company-owned aggregators active in mergers and acquisitions, Acera Insurance’s unique advantage of being Canadian-owned, independent and employee-controlled appealed to the Guthrie Insurance team. “We have always served our clients with undying integrity, so finding the right partner to expand our market strength and capabilities wasn’t something we took lightly,” says Ryan Guthrie, President, Guthrie Insurance. “Partnering with Acera Insurance means staying true to what matters most: remaining independent and advocating for our clients.” The Guthrie Insurance partnership closed on Oct. 6, 2025,...

Surrey, BC (Oct. 15, 2025) – AMC Insurance Services Ltd. is proud to announce the acquisition of Weeks Insurance and Financial Services Inc., a respected, locally owned brokerage serving South Surrey and White Rock since 1979. This acquisition marks another milestone in AMC’s expansion across British Columbia and underscores its commitment to delivering trusted, community-focused insurance solutions. “We’re honoured to welcome the Weeks Insurance team into the AMC family,” says Jujhar Singh Parmar, Vice President of AMC Insurance. “For more than four decades, Weeks Insurance has built lasting relationships through honest advice and exceptional service—values that align perfectly with AMC’s mission.” Through this partnership, Weeks Insurance clients will continue to receive the same trusted local service, now supported by AMC’s province-wide network, advanced digital tools, and expanded range of insurance options. The South Surrey office will remain open to ensure a seamless transition and continued personalized care. “This partnership represents growth with purpose,” adds Singh. “Together, we’re building on a shared legacy of trust, experience, and client-first service.” For more information, visit amcinsurance.ca/south-surrey-insurance/. For partnership inquiries, contact Jujhar at 604-764-9998 or jujharsp@amcinsurance.ca. About AMC Insurance Services Ltd. Founded in 2002, AMC Insurance Services Ltd. is one of British Columbia’s leading...

By Mahan Azimi, Director – Catastrophic and Emerging Risk Policy, IBC — Encouragingly, the Canadian cyber insurance market continues to stabilize, thanks in part to stronger underwriting practices, more predictable loss trends and a broader array of products. But the threat landscape is evolving at an unprecedented pace. Cyber criminals are increasingly using artificial intelligence (AI) to craft sophisticated attacks, while most small and medium-sized enterprises (SMEs) remain vulnerable and underinsured.[1] In a new report, The Canadian Cyber Insurance Market, Insurance Bureau of Canada (IBC) analyzes the defining trends in cyber insurance and offers key recommendations to protect Canada’s digital future. Cyber insurance has firmly established itself as a key component of the Canadian commercial insurance landscape. The market’s growth has been dramatic as organizations large and small seek financial protection against cyber incidents. However, this rapid growth was accompanied by increases in claims frequency and severity, especially during a period of heightened ransomware events. Between 2019 and 2023, Canadian cyber insurers’ combined loss ratios averaged approximately 155%, reflecting significant underwriting losses.[2] This culminated in a challenging market by 2021–2022, requiring insurers to reassess coverage and pricing to better manage emerging risks. One of the most significant developments in the...

Mutual of Omaha Ranks Highest in Individual Life Insurance Satisfaction Troy, MI (Oct. 16, 2025) – Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in customer experience across individual brands. According to the J.D. Power 2025 U.S. Individual Life Insurance Study,SM the customer satisfaction gap between the highest-performing and the lowest-performing life insurance providers is 118 points (on a 1,000-point scale), and 70% of insurers have experienced double-digit increases or decreases in customer satisfaction scores year over year. Much of that volatility can be attributed to differences in relationship management strategies and how life insurance policies are purchased. “Customer satisfaction with individual life insurance providers is not just about the product; it’s also about the customer experience, and those experiences can vary dramatically both at a brand and a relationship level,” said Craig Martin, executive director, global insurance intelligence at J.D. Power. “When J.D. Power analyzes the data, findings show there are significant gaps between customer expectations and reality, particularly when life insurance is purchased and serviced through local agents or financial advisors. The customer experience gets a bit more predictable and standardized when working through centralized, direct-to-customer...