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<\/div>\nBritish retailer Marks & Spencer has resumed taking click and collect orders for clothing after a nearly four-month <\/span>hiatus following a cyber hack and data theft.<\/span><\/p>\n The 141-year-old M&S <\/span>stopped taking orders through its website and app for clothing and home deliveries and collection from stores on April 25, three days after disclosing it was managing a \u201ccyber incident.\u201d<\/p>\n It gradually <\/span>resumed taking online orders for delivery from<\/span> June 10 but click and collect services, which allow customers to order items online and pick up in stores, had remained suspended.<\/p>\n M&S\u2019s website said on Monday that click and collect had resumed for fashion, home and beauty products. <\/span>The company did not respond immediately to a request for comment.<\/p>\n Shares in M&S were up 1% in early trading on Monday, paring 2025 losses to 11%.<\/span><\/p>\n Investec analyst Kate Calvert said the reinstatement of click and collect \u201cis the key \u2018back to normal\u2019 signal from a consumer perspective.\u201d<\/span><\/p>\n She does not expect the hack to impact M&S\u2019 long-term valuation or growth prospects.<\/span><\/p>\n In May, M&S forecast the hacking of its systems would cost it about 300 million pounds ($404 million)<\/a> in lost operating profit in its 2025\/26 financial year, though it hopes to halve the impact through insurance and cost control.<\/p>\n As part of its management of the hack and data theft, M&S took other systems offline. That reduced both clothing and food availability in stores, further denting sales.<\/p>\n Rivals, such as Next in clothing and Sainsbury\u2019s in food, have been beneficiaries.<\/p>\n M&S CEO Stuart Machin told investors in early July the group would be over the worst of the fallout from the incident by August.<\/p>\n Chairman Archie Norman last month <\/span>told lawmakers that M&S believed the ransomware attack was carried out by the hacker group DragonForce.<\/span><\/p>\n Also in July, UK police <\/span>arrested<\/a> four people as part of their investigation into the hack and other attacks on the Co-op and Harrods.<\/span><\/p>\n ($1 = 0.7424 pounds)<\/p>\n (Reporting by James Davey; editing by Jamie Freed and Saad Sayeed)<\/p>\n Related:<\/strong><\/p>\n<\/p><\/div>\n Topics<\/span> Cyber<\/a> <\/p>\n<\/p><\/div>\n Was this article valuable?<\/p>\n<\/p><\/div>\n
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