{"id":22843,"date":"2024-12-01T06:00:56","date_gmt":"2024-12-01T06:00:56","guid":{"rendered":"https:\/\/www.insurancejournal.com\/?p=802434"},"modified":"2024-12-01T06:00:56","modified_gmt":"2024-12-01T06:00:56","slug":"best-agency-to-work-for-east-silver-winner-deland-gibson","status":"publish","type":"post","link":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/2024\/12\/01\/best-agency-to-work-for-east-silver-winner-deland-gibson\/","title":{"rendered":"Best Agency to Work For \u2013 East Silver Winner: Deland, Gibson"},"content":{"rendered":"<ul class=\"nav nav-tabs tabs tabs-entry\">\n<li class=\"active\"><a href=\"https:\/\/www.insurancejournal.com\/news\/east\/2024\/12\/01\/802434.htm\">Article<\/a><\/li>\n<li><a href=\"https:\/\/www.insurancejournal.com\/news\/east\/2024\/12\/01\/802434.htm?comments\" rel=\"nofollow\">0 Comments<\/a><\/li>\n<\/ul>\n<div class=\"article-content clearfix\">\n<p><strong>Investing in Employees Is a Priority at Deland, Gibson<\/strong><\/p>\n<p>As Deland, Gibson Insurance Associates Inc. (DG) approaches its 125-year anniversary, the Massachusetts-based independent agency is expanding its footprint and revenue. DG is also continuing its tradition of treating employees right.<\/p>\n<div class=\"bzn bzn-sized bzn-intext\">\n<ins data-revive-zoneid=\"79\" data-revive-block=\"1\" data-revive-id=\"36eb7c2bd3daa932a43cc2a8ffbed3a9\"><\/ins> <\/div>\n<p>For the second straight year, DG has been recognized in Insurance Journal\u2019s Best Agencies to Work for competition. DG has earned the 2024 Silver regional award in the East region; the agency was recognized in the Bronze category in 2023.<\/p>\n<p>DG secured the Silver award based on anonymous employee responses to the annual Insurance Journal survey. In those responses, staff praised the agency\u2019s focus on growth, team atmosphere and community giving.<\/p>\n<p><img loading=\"lazy\" fetchpriority=\"high\" decoding=\"async\" class=\"alignright size-full wp-image-802438\" src=\"https:\/\/www.insurancejournal.com\/app\/uploads\/2024\/11\/ij-best-agencies-to-work-for-2024-silver.png\" alt width=\"250\" height=\"250\" srcset=\"https:\/\/www.insurancejournal.com\/app\/uploads\/2024\/11\/ij-best-agencies-to-work-for-2024-silver.png 250w, https:\/\/www.insurancejournal.com\/app\/uploads\/2024\/11\/ij-best-agencies-to-work-for-2024-silver-150x150.png 150w\" sizes=\"(max-width: 250px) 100vw, 250px\"><\/p>\n<p>\u201cWe have a great culture,\u201d an employee said in the survey. \u201cThere is opportunity for advancement, continuing education, expectations are clear and communication agency-wide is very good. It really is collaborative, the team is closely-knit and you feel there are always people around willing to help.\u201d<\/p>\n<p>Chip Gibson and his brother, Ted, took the reins of DG from their father, Charlie, in 2020. Since then, Chip has served as CEO, and Ted has been the agency\u2019s president. The brothers are 50-50 partners and the fourth generation to lead the family business in its 124-year history.<\/p>\n<p>Reaching its quasquicentennial will be a big milestone in 2025. But 2024 has been memorable for DG, too. The agency acquired three agencies this year and opened a new location on the south shore of Boston. Building relationships with the new team members has been a positive experience, Chip said.<\/p>\n<div class=\"bzn bzn-sized bzn-intext-2\">\n<ins data-revive-zoneid=\"162\" data-revive-block=\"1\" data-revive-id=\"36eb7c2bd3daa932a43cc2a8ffbed3a9\"><\/ins> <\/div>\n<p>Since Chip and Ted took the lead at DG, they have invested in the creation of training platforms, formalized a donation committee with employees, and doubled the staff size from about 40 people to more than 80. In that time, revenue has \u201calmost tripled,\u201d Chip said.<\/p>\n<p>\u201cWe got really disciplined around planning and breaking down our goals and attacking them,\u201d Chip said. During a planning session \u2014 Chip couldn\u2019t recall the year \u2014 he remembered a goal of $20 million in revenue was set by the team.<\/p>\n<p>Back then, it felt far away. But fast forward to today, and \u201cwe\u2019re going to blow through that in the next three years or less,\u201d Chip said. \u201cIt\u2019s taking it day by day. If you can take a step back, figure out goals that will help your organization, and then have accountability within the organization and day-by-day work at them, things have worked out for us. We\u2019ve been fortunate.\u201d<\/p>\n<p>DG\u2019s core business is personal insurance, commercial insurance and employee benefits.<\/p>\n<p>The agency\u2019s benefits team experienced a metamorphosis in 2019, when DG added new talent and grew from servicing primarily small groups to competing with national players. DG\u2019s \u201c1900 Club\u201d handles high net worth accounts, and the agency recently hired a director of VIP accounts and practice groups who is tasked with formalizing service offerings and risk management strategies.<\/p>\n<p>Chip added that the agency plans to continue to develop and hone DG\u2019s industry practice groups.<\/p>\n<p>One respondent to the Insurance Journal survey highlighted that DG\u2019s leadership \u201cunderstands the importance of being competitive in the marketplace.\u201d Another said that the \u201cowners of the agency are always thinking ahead\u201d and pointed to one-, three-, and 10-year plans posted at each DG location \u201cso that everyone can see daily what our goals are.\u201d<\/p>\n<p>DG hosts an annual meeting during which yearly goals are discussed, and in each employee\u2019s individual reviews, \u201cthey can see how their individual yearly goals will roll up to the goals of the agency,\u201d the employee said. \u201cThis helps everyone to understand that they are part of something bigger and because the culture is inclusive and people are treated so well, everyone wants to do well to help the agency achieve its goals.\u201d<\/p>\n<p>Chip said the folks at DG constantly strive to be better. \u201cIt\u2019s easy for someone to be a business owner and hire someone and hope they just sit in that role for the next 40 years,\u201d he said. \u201cBut the best people don\u2019t want that. The best people want to grow. The best people want to make more money. They want to do more.\u201d<\/p>\n<\/p><\/div>\n<div class=\"article-poll\" data-post=\"802434\">\n<div class=\"article-poll-vote\">\n<p>Was this article valuable?<\/p>\n<\/p><\/div>\n<div class=\"article-poll-feedback voted-no\">\n<form class=\"feedback-form\">\n<p>Thank you! Please tell us what we can do to improve this article.<\/p>\n<p> <textarea placeholder=\"Enter your feedback...\"><\/textarea> <button type=\"submit\" class=\"submit\" disabled>Submit<\/button> <button class=\"cancel\">No Thanks<\/button> <\/form>\n<\/p><\/div>\n<div class=\"article-poll-feedback voted-yes\">\n<form class=\"feedback-form\">\n<p>Thank you! <span class=\"percent\"><\/span>% of people found this article valuable. Please tell us what you liked about it.<\/p>\n<p> <textarea placeholder=\"Enter your feedback...\"><\/textarea> <button type=\"submit\" class=\"submit\" disabled>Submit<\/button> <button class=\"cancel\">No Thanks<\/button> <\/form>\n<\/p><\/div>\n<div class=\"article-poll-more-articles\">\n<p class=\"thank-you-text\">Here are more articles you may enjoy.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"subscribe-banner subscribe-banner-in-content-2\">\n<div class=\"content\">\n<h4>The most important insurance news,in your inbox every business day.<\/h4>\n<p>Get the insurance industry&#8217;s trusted newsletter<\/p>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Article 0 Comments Investing in Employees Is a Priority at Deland, Gibson As Deland, Gibson Insurance Associates Inc. (DG) approaches its 125-year anniversary, the Massachusetts-based independent agency is expanding its footprint and revenue. DG&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":22844,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[426,1168,19,1],"jetpack_featured_media_url":"https:\/\/blog.lifeinsurance-orleans.ca\/wp-content\/uploads\/2024\/12\/best-agency-to-work-for-east-silver-winner-deland-gibson.png","_links":{"self":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/22843"}],"collection":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/comments?post=22843"}],"version-history":[{"count":0,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/22843\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/media\/22844"}],"wp:attachment":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/media?parent=22843"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/categories?post=22843"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/tags?post=22843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}