{"id":21314,"date":"2024-01-25T19:57:20","date_gmt":"2024-01-25T19:57:20","guid":{"rendered":"https:\/\/www.insurance-canada.ca\/?p=79783"},"modified":"2024-01-25T19:57:20","modified_gmt":"2024-01-25T19:57:20","slug":"sedgwick-highlights-industry-trends-for-the-year-ahead","status":"publish","type":"post","link":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/2024\/01\/25\/sedgwick-highlights-industry-trends-for-the-year-ahead\/","title":{"rendered":"Sedgwick highlights industry trends for the year ahead"},"content":{"rendered":"<h3 class=\"blog-header__heading\">Sedgwick launches \u2018Connect 2024\u2019 list of major trends and issues<\/h3>\n<p>Memphis, TN (Jan. 18, 2024) \u2013 Sedgwick\u2019s industry experts and thought leaders are committed to keeping our clients informed on emerging challenges, opportunities and industry news. We\u2019re excited to introduce our <a href=\"https:\/\/thoughtleadership.sedgwick.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Connect 2024 list<\/a>, which highlights major industry trends and issues that employers, carriers, brokers and risk management and human resources professionals should watch throughout the coming year. In 2024, we expect connected conversations to center around key topics related to <strong>people<\/strong>, <strong>property<\/strong>, <strong>brands<\/strong> and <strong>performance<\/strong> and our analysis pinpoints opportunities for collaboration across a variety of industries.<\/p>\n<h4><strong>People: Workforce, consumer experience, health and well-being<\/strong><\/h4>\n<p>Every critical decision you make this year will have an impact on people \u2014 whether employees, partners, clients, consumers or other constituents. And the needs of these individuals are fundamentally different now than in years past.<\/p>\n<p>The workforce is not just changing; it has been transformed. Priorities have shifted; people expect elevated experiences in the workplace and in everyday interactions. Employers are thinking holistically about health and well-being options for their teams, focusing on culture and development, and finding ways to make the workplace more appealing as individuals adapt to new realities.<\/p>\n<p>Throughout the year, we\u2019ll continue to explore the ways human connection can help people during times of need \u2014 and watch how technology automates tasks to free up individuals for more personal engagement.<\/p>\n<h4><strong>Property: Environmental impacts, coverage shifts, evolving risks<\/strong><\/h4>\n<p>In the face of evolving catastrophes, insurers and policyholders grapple with increasing claim volumes stemming from natural disasters, business interruptions and geopolitical developments. We expect conversation to pick up around structural risks and resilience, population density and migration, and the challenging economic landscape.<\/p>\n<p>Amid recession, inflation and rising premiums, hard market conditions persist in certain regions and lines of coverage. This reality is prompting a rise in alternatives such as captives, as well as a heightened focus on risk engineering to optimize access to insurance markets.<\/p>\n<p>More broadly, the insurance industry will look at technology\u2019s impact in the property and auto spaces, the risks and opportunities of adopting automation, and how integrating new technology to the claims process will lead to transformation.<\/p>\n<h4><strong>Brands: Regulation, readiness, reputation<\/strong><\/h4>\n<p>Brand and reputational challenges will come from many directions in the year ahead. In light of rising litigation and social inflation, nuclear verdicts and fraud cases, organizations seek to build brand goodwill as a preventative measure to combat negative public perceptions. When considering environmental, social and governance (ESG) strategies, organizations are evolving their compliance practices while also managing pockets of resistance and criticism.<\/p>\n<p>Considering next-gen technology, brand risks include security and regulatory concerns over AI, lithium-ion batteries and cyber threats associated with connected technology. Across recalls, we expect more conversation on the challenges of secondary markets, as well as the need for supply chain transparency in support of product authenticity and safety.<\/p>\n<h4><strong>Performance: Technology, productivity, partnership<\/strong><\/h4>\n<p>The profound influence of AI and transformative technology like ChatGPT has reverberated across industries, setting the stage for continued expansion in 2024. Through technology advancements, the insurance sector will realize greater capabilities in predictive modeling, fine-tune quality initiatives for real-time action, resolve claims quickly and more efficiently, and positively impact experience, value and outcomes.<\/p>\n<p>Beyond the tech landscape, geopolitical tensions continue to shape global risks, alliances, trade dynamics and the economy. We anticipate continued shifting of resources due to the impact of inflation and general economic uncertainty. Partnership remains critical as these factors lead organizations to investigate outsourced or blended approaches in pursuit of expertise, adaptability, scalability and service. Rewards will come to those who invest in collaborative relationships, understand the nuances of local and global markets, and work together to overcome challenges.<\/p>\n<h4><strong>Stay connected<\/strong><\/h4>\n<p>Bookmark the <a href=\"https:\/\/thoughtleadership.sedgwick.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Connect 2024 list<\/a> for easy access to frequent insights from Sedgwick\u2019s thought leaders on the latest industry trends and share your thoughts with us on our social channels. We look forward to continuing the conversation and sharing insights with you throughout the year.<\/p>\n<h4 class=\"smallhead\"><b>About Sedgwick<\/b><\/h4>\n<p>Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. The company provides a broad range of resources tailored to clients\u2019 specific needs in casualty, property, marine, benefits, brand protection and other lines. At Sedgwick, caring counts; through the dedication and expertise of 30,000 colleagues across 80 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact performance. Sedgwick\u2019s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Caisse de d\u00e9p\u00f4t et placement du Qu\u00e9bec (CDPQ), Onex and other management investors are minority shareholders. For more information, visit <a href=\"https:\/\/www.sedgwick.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">www.sedgwick.com<\/a>.<\/p>\n<p class=\"referencetext\"><em>SOURCE: Sedgwick<\/em><\/p>\n<p>Tags: <a href=\"https:\/\/www.insurance-canada.ca\/tag\/sedgwick\/\" rel=\"tag\">Sedgwick<\/a>, <a href=\"https:\/\/www.insurance-canada.ca\/tag\/social-responsibility\/\" rel=\"tag\">social responsibility<\/a>, <a href=\"https:\/\/www.insurance-canada.ca\/tag\/sustainability\/\" rel=\"tag\">sustainability<\/a>, <a href=\"https:\/\/www.insurance-canada.ca\/tag\/trends\/\" rel=\"tag\">trends<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sedgwick launches \u2018Connect 2024\u2019 list of major trends and issues Memphis, TN (Jan. 18, 2024) \u2013 Sedgwick\u2019s industry experts and thought leaders are committed to keeping our clients informed on emerging challenges, opportunities and&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[1],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/21314"}],"collection":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/comments?post=21314"}],"version-history":[{"count":0,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/21314\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/media?parent=21314"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/categories?post=21314"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/tags?post=21314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}