Palo Alto, CA (Sept. 28, 2023) \u2013 Liberate Innovations Inc. is pleased to announce it has launched Operator AI for FNOL, the insurance industry\u2019s first multilingual, multi-scenario, empathetic, intuitive, 24\/7, AI-driven claim intake agent.<\/p>\n
With this easy-to-integrate plugin, insurers can leverage cutting-edge generative AI to simplify claims communications, boost policyholder satisfaction, improve data quality, and save time and money.<\/p>\n
Insurers face numerous challenges related to meeting policyholder expectations, especially during the FNOL intake and claims processes. Many policyholders prefer text-based over talk-based options. Regardless of the communication channel, language barriers can complicate communication and get claims off to a poor start. Claims can also happen at any time \u2013 not just during normal business hours \u2013 and widespread disasters can overwhelm insurers with claim volume, making it difficult to consistently respond promptly and empathetically.<\/p>\n
Liberate\u2019s Operator AI for FNOL<\/strong><\/a> leverages generative AI to overcome these challenges. The innovative tool facilitates a user-friendly and satisfying experience that meets policyholders on their terms.<\/p>\n Policyholders can engage with the claim intake agent at any time, 24\/7. The multilingual interface is also capable of switching languages, which eliminates language barriers once and for all.<\/p>\n The Operator AI claim intake agent can instantly:<\/p>\n With Operator AI for FNOL, insurers no longer have to worry about having enough call center representatives to handle a surge in claims volume. Whenever policyholders need help, the claim intake agent responds clearly and empathetically in the policyholders\u2019 language, using their communication method of choice.<\/p>\n \u201cThe FNOL intake process plays a critical role in claimant satisfaction. If policyholders don\u2019t feel well cared for, they will likely switch carriers,\u201d Liberate CEO, Amrish Singh explains. \u201cOperator AI for FNOL helps insurers in many ways \u2013 improving policyholder retention, shoring up labor shortages, improving data quality, and saving money. It\u2019s a win for insurance carriers, claims administrators and policyholders,\u201d he adds.<\/p>\n Liberate Innovations Inc. is a software-as-a-service (SaaS) platform for the P&C insurance industry. The company fully automates claims and underwriting journeys, enabling P&C insurers to deliver an exceptional customer experience at the industry\u2019s lowest cost. Insurers use the cloud-based, low-code platform to build digital self-serve experiences and to coordinate an ecosystem of solutions providers and core systems to orchestrate complex business workflows. For more information, please visit www.liberateinc.com<\/a>.<\/p>\n Source: Liberate Innovations Inc.<\/em><\/p>\n Tags: Artificial Intelligence (AI)<\/a>, Automated Claims<\/a>, automation<\/a>, chatbot<\/a>, claims<\/a>, claims solution<\/a>, First Notice of Loss (FNOL)<\/a>, industry first<\/a>, launch<\/a>, Software as a Service (SaaS)<\/a>, United States (USA)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":" Palo Alto, CA (Sept. 28, 2023) \u2013 Liberate Innovations Inc. is pleased to announce it has launched Operator AI for FNOL, the insurance industry\u2019s first multilingual, multi-scenario, empathetic, intuitive, 24\/7, AI-driven claim intake agent....<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[1],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/20826"}],"collection":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/comments?post=20826"}],"version-history":[{"count":0,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/20826\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/media?parent=20826"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/categories?post=20826"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/tags?post=20826"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
About Liberate Innovations Inc.<\/b><\/h4>\n