{"id":20617,"date":"2023-08-24T23:51:39","date_gmt":"2023-08-24T23:51:39","guid":{"rendered":"https:\/\/www.thinkadvisor.com\/2023\/08\/24\/wells-fargo-customers-report-account-outages\/"},"modified":"2023-08-24T23:51:39","modified_gmt":"2023-08-24T23:51:39","slug":"wells-fargo-customers-report-account-outages-again","status":"publish","type":"post","link":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/2023\/08\/24\/wells-fargo-customers-report-account-outages-again\/","title":{"rendered":"Wells Fargo Customers Report Account Outages &mdash; Again"},"content":{"rendered":"<div class=\"media_block\"><a href=\"https:\/\/feeds.feedblitz.com\/-\/789173930\/0\/thinkadvisor\/\"><img decoding=\"async\" src=\"https:\/\/images.thinkadvisor.com\/contrib\/content\/uploads\/sites\/415\/2023\/06\/12_Wells_Fargo_Branch_NY_BB_640x640.jpg\" class=\"media_thumbnail\"><\/a><\/div>\n<div><img decoding=\"async\" src=\"https:\/\/images.thinkadvisor.com\/contrib\/content\/uploads\/sites\/415\/2023\/06\/12_Wells_Fargo_Branch_NY_BB_640x640.jpg\" class=\"ff-og-image-inserted\"><\/div>\n<div class=\"the-advisor bullet-summary\">\n<h3>What You Need to Know<\/h3>\n<ul>\n<li>The snags followed glitches at Wells Fargo earlier this month and in March.<\/li>\n<li>Bank retail clients reported problems using their bank debit cards and transferring funds, for instance.<\/li>\n<\/ul>\n<\/div>\n<p id=\"first-para\">Customers at Wells Fargo took to social media Thursday to report problems transferring funds and using their debit cards. The news comes about three weeks after clients complained about deposits that appeared to be missing from their bank accounts.<\/p>\n<p><a href=\"https:\/\/downdetector.com\/status\/wells-fargo\/\">Downdetector<\/a>, a website where consumers can report problems with banks, fintech platforms and other companies, logged 756 outage reports for Wells Fargo shortly after 5 p.m. Eastern Daylight Time, compared with a normal outage level of four.<\/p>\n<p>The reports seemed to start about an hour and a half earlier, according to a graphic on the site. At about 6:30 p.m. EDT, the level of Wells Fargo complaints fluctuated between roughly 540 and 725, per the Downdetector graphic.<\/p>\n<p>\u201cWe are aware that some customers are experiencing intermittent issues with certain transactions. Our teams are working diligently to resolve. We apologize for any inconvenience,\u201d Wells Fargo said in a statement shared with ThinkAdvisor via email at 6.30 p.m. EDT Thursday.<\/p>\n<p>In early August, some Wells Fargo customers&nbsp;<a href=\"https:\/\/www.thinkadvisor.com\/2023\/08\/03\/wells-fargo-customers-deposits-disappeared-customers-say\/\">said recent deposits<\/a>&nbsp;appeared to be missing from their accounts; the company largely resolved the issue by the following day. Wells Fargo account holders&nbsp;<a href=\"https:\/\/www.thinkadvisor.com\/2023\/03\/10\/wells-fargo-clients-report-missing-deposits-as-bank-works-on-fix\/\">reported<\/a>&nbsp;similar problems in March.<\/p>\n<h2>Client Complaints<\/h2>\n<p>Downdetector users and those on X, formerly known as Twitter, posted descriptions of the problems they were facing at Wells Fargo late Thursday.<\/p>\n<p>These included someone who claimed they had money in their account but their ATM card wasn\u2019t working and who complained about looking like a \u201cdeadbeat\u201d after a waitress said the card had been declined.<\/p>\n<p>Another Wells Fargo client posted on Downdetector that they\u2019re on a family vacation far from home, their debit card was declined multiple times when they ordered dinner, and they couldn\u2019t transfer money between accounts.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What You Need to Know The snags followed glitches at Wells Fargo earlier this month and in March. Bank retail clients reported problems using their bank debit cards and transferring funds, for instance. Customers&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":20618,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[1],"jetpack_featured_media_url":"https:\/\/blog.lifeinsurance-orleans.ca\/wp-content\/uploads\/2023\/08\/wells-fargo-customers-report-account-outages-again.jpg","_links":{"self":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/20617"}],"collection":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/comments?post=20617"}],"version-history":[{"count":0,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/20617\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/media\/20618"}],"wp:attachment":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/media?parent=20617"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/categories?post=20617"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/tags?post=20617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}