Westlake, TX (July 11, 2023) \u2013 Solera Global Corp is pleased to announce the launch of its groundbreaking web browser-based Intelligent Triage solution, eliminating the need for extensive integrations or software installations. This global visual intelligence service empowers claims handlers to swiftly and accurately assess whether a damaged vehicle is repairable or a total loss, right from the First Notice Of Loss (FNOL). Insurers can simply add this solution to their current claims handling workflow, test drive with us and then if desired, can fully automate the triage process through API integration.<\/p>\n
Key Highlights:<\/p>\n
Policyholders can now submit photos of their damaged vehicles at the first contact with their insurer, and the system will utilize machine learning algorithms to predict damage severity and recommend the most suitable next steps. Whether it\u2019s booking a repairer, settling as a total loss, or requiring further inspection, Solera\u2019s extensive database of historical claims provides confidence-rated decisions in a matter of seconds.<\/p>\n
Solera\u2019s research demonstrates that FNOL calls typically consume up to 30 minutes, plus additional follow-ups and administrative tasks. Intelligent Triage significantly reduces this processing time, resulting in more accurate outcomes and heightened customer satisfaction.<\/p>\n
Says Bill Brower, Solera\u2019s VP of Industry Relations, \u201cOur product delivers valuable insights, optimizes time for claims handlers and loss adjusters, and keeps drivers safe by keeping unsafe vehicles off the roads.\u201d<\/p>\n
Intelligent Triage offers insurers the flexibility to integrate with their existing claims management systems through a simple and efficient implementation process. It sets itself apart from competitors through its image-based analysis, swiftly identifying total loss vehicles and assessing damage against a safety-critical parts database, ensuring vehicles\u2019 safety and avoiding potentially fraudulent claims.<\/p>\n
Complementing artificial intelligence with machine learning, the intelligence engine continually refines its analysis with each claim processed, adapting to market conditions and updates in total loss thresholds. This ongoing learning process ensures the highest level of accuracy and efficiency for insurers.<\/p>\n
Amidst a shortage of claims professionals in the industry, Intelligent Triage comes to the rescue by providing expert eyes from the outset, expediting triage efficiency, and reducing cycle times, thereby boosting customer renewals.<\/p>\n
Explains Brower, \u201cOur product is perfectly suited for the current situation where insurers are dealing with more total loss claims and increasingly intricate vehicle designs that result in costlier repairs. It\u2019s important to note that the criteria for determining total loss also change frequently based on the value of used vehicles.\u201d<\/p>\n
As the leading global provider of integrated vehicle lifecycle and fleet management software-as-a-service, data, and services, Solera offers a \u201cone-stop shop\u201d solution for streamlining operations, data-driven analytics, and enhanced customer engagement. With its impressive roster of leading brands in the vehicle lifecycle ecosystem, Solera caters to over 300,000 global customers and partners in 100+ countries.<\/p>\n
For more information, visit www.solera.com\/solutions\/vehicle-claims\/intelligent-triage\/<\/a> and discover how Solera\u2019s Intelligent Triage is revolutionizing the claims industry, driving productivity, promoting customer retention, and improving profit margins. For details, contact [email protected]<\/span><\/a>.<\/p>\n Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services. Through four lines of business \u2013 vehicle claims, vehicle repairs, vehicle solutions and fleet solutions \u2013 Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving\/Mentor, Explore, cap hpi, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a \u201cone-stop shop\u201d solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit www.solera.com<\/a>.<\/p>\n SOURCE: Solera Holdings, Inc.<\/i><\/p>\n Tags: API<\/a>, Artificial Intelligence (AI)<\/a>, First Notice of Loss (FNOL)<\/a>, launch<\/a>, online solution<\/a>, Solera<\/a><\/p>\n","protected":false},"excerpt":{"rendered":" Solera launches a plug-and-play based artificial intelligence service to help insurers make fast and accurate triage decisions based on damage photos and accelerate claim resolution Westlake, TX (July 11, 2023) \u2013 Solera Global Corp...<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[1],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/20479"}],"collection":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/comments?post=20479"}],"version-history":[{"count":0,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/20479\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/media?parent=20479"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/categories?post=20479"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/tags?post=20479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}About Solera<\/b><\/h4>\n