San Diego, CA (Sept. 29, 2020) \u2013 Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair industries, today announced plans to enhance its AutocheX portfolio of consumer communication services through a joint collaboration with UpdatePromise.<\/p>\n
In addition to expanding its AutocheX consumer satisfaction index (CSI) service, Mitchell will introduce new digital solutions for repair status messaging to vehicle owners and online reputation management for collision repairers. The new products will be offered under the AutocheX brand and marketed as \u201cAutocheX, powered by UpdatePromise\u201d.<\/p>\n
AutocheX represents an iconic brand within the collision and automotive claims industry. With roots in the principles of the 3M ARMS programs of the 1990s, AutocheX was one of the first major consumer satisfaction indexing services. Over the past 30 years, millions of consumers have been surveyed on repair and claims satisfaction by AutocheX.<\/p>\n
UpdatePromise is a leading provider of communication solutions to automotive insurers, repairers and dealerships throughout North America. Since its founding in 2009, it has been a consistent innovator in leveraging the latest digital services for consumer communication.<\/p>\n
\u201cWe\u2019re excited about working with an industry leader such as UpdatePromise to bring new and enhanced services to our AutocheX product line,\u201d said Jack Rozint, Senior Vice President of Repair Sales at Mitchell. \u201cThis collaboration will bring state-of-the-art enhancements to AutocheX and further demonstrate Mitchell\u2019s commitment to \u2018partner well\u2019 with best-in-class companies that serve our industry.\u201d<\/p>\n
\u201cThis is a perfect opportunity for carriers and collision repairers to utilize our most popular Consumer Experience Solutions together with Mitchell\u2019s advanced cloud-based solutions,\u201d said Curtis Nixon, President and CEO of UpdatePromise. \u201cAutocheX is a great brand and with the ability to add our leading-edge digital solutions, we\u2019ll deliver unmatched capabilities.\u201d<\/p>\n
The new solutions are scheduled for availability in 2021. Current AutocheX customers will continue with their existing services without change or interruption.<\/p>\n
Headquartered in San Diego, California, Mitchell International, Inc. delivers smart technology solutions that simplify and accelerate claims handling and repair processes, driving more accurate, consistent and cost-effective resolutions. Mitchell integrates deep industry expertise into its workflow solutions, providing unparalleled access to data, advanced analytics and decision support tools. Mitchell\u2019s comprehensive solution portfolio and robust SaaS infrastructure connects its customers in ways that enable tens of millions of electronic transactions to be processed each month for more than 300 insurance companies, over 30,000 collision repair facilities and countless other Property & Casualty industry supply partners across the Americas and Europe. For more information, please visit www.mitchell.com<\/a>.<\/p>\n UpdatePromise Analytics provide unprecedented insight into the areas of your business that matter most. We are committed to providing exceptional experiences for dealership service drives, collision repair centers, auto glass repairers and all other Automotive Service businesses. Our proven system and trusted support team provide the stability your service team aims for, whether to improve CSI, increase Customer Pay Labor and increasing customer retention. For more information, please visit wwwupdatepromise.com<\/a>.<\/p>\n Source: Mitchell International<\/i><\/p>\n Tags: Mitchell<\/a> New offerings include enhanced CSI surveys, repair status messaging and online reputation management for collision repairers San Diego, CA (Sept. 29, 2020) \u2013 Mitchell, a leading provider of technology, connectivity and information solutions to...<\/p>\n","protected":false},"author":578,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/19742"}],"collection":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/users\/578"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/comments?post=19742"}],"version-history":[{"count":0,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/19742\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/media?parent=19742"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/categories?post=19742"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/tags?post=19742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}About UpdatePromise<\/b><\/h4>\n
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