{"id":17379,"date":"2019-11-01T16:40:19","date_gmt":"2019-11-01T20:40:19","guid":{"rendered":"https:\/\/www.insurance-canada.ca\/?p=62276"},"modified":"2019-11-01T16:40:19","modified_gmt":"2019-11-01T20:40:19","slug":"apollo-exchange-launches-digital-help-centre","status":"publish","type":"post","link":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/2019\/11\/01\/apollo-exchange-launches-digital-help-centre\/","title":{"rendered":"Apollo Exchange launches digital Help Centre"},"content":{"rendered":"<br \/>\n<h3>New digital Help Centre features video tutorials and livechat<\/h3>\n<p>Toronto, ON (Nov. 1, 2019) \u2013 Apollo, Canada\u2019s largest online insurance marketplace, has announced the unveiling of a brand new Help Centre within the Exchange, which gives broker partners immediate access to information, 24\/7. Now broker users are able to browse a knowledge base of common questions, run through video tutorials, and interact with Apollo\u2019s award-winning Broker Success Team via livechat.<\/p>\n<p>\u201cWe achieve dozens of engagements daily on our live chat feature within the Exchange,\u201d said Apollo Broker Success Manager <a rel=\"nofollow noopener noreferrer\" target=\"_blank\" href=\"https:\/\/www.linkedin.com\/in\/julie-thierman1\/\">Julie<\/a><a rel=\"nofollow noopener noreferrer\" target=\"_blank\" href=\"https:\/\/www.linkedin.com\/in\/julie-thierman1\/\"> Thierman<\/a>.<\/p>\n<p>The new Help Centre will act as a resource for brokers looking for answers in real time.<\/p>\n<p>\u201cWhenever Apollo gets a question from a broker, not only do we answer it for them, we make sure that answer is available to anyone who needs that question answered in the future,\u201d said Apollo Head of Broker Success <a rel=\"nofollow noopener noreferrer\" target=\"_blank\" href=\"https:\/\/www.linkedin.com\/in\/margolyons\/\">Margo Lyons<\/a>. \u201cIn addition, the step-by-step instructional guides we create makes it as easy as possible for new broker partners to understand how powerful the Exchange is, and how easy it can make their lives.\u201d<\/p>\n<p>The Help Centre, which is available to any broker signed up on the Exchange, is powered through an integration with HubSpot <em>(NYSE: HUBS)<\/em>, the leading inbound marketing and Customer Relationship Management (CRM) software firm.<\/p>\n<p>\u201cHubSpot has created an incredibly powerful tool, and credit to Margo and the Broker Success team for utilizing it effectively,\u201d said Apollo CEO <a rel=\"nofollow noopener noreferrer\" target=\"_blank\" href=\"https:\/\/www.linkedin.com\/in\/jeffmccann5\/\">Jeff McCann<\/a>. \u201cWe pride ourselves on being a broker-centric organization, and the new Help Centre is a big part of that.\u201d<\/p>\n<p>All of the products on the Exchange are available for immediate quote, bind, and policy issuance, in line with modern consumer expectations.<\/p>\n<p>For more information, please contact:<\/p>\n<blockquote>\n<p><a rel=\"nofollow noopener noreferrer\" target=\"_blank\" href=\"https:\/\/www.linkedin.com\/in\/david-dyck\/\">David Dyck<\/a>, Apollo<br \/>(778) 917-9667<br \/><a href=\"https:\/\/www.insurance-canada.ca\/cdn-cgi\/l\/email-protection#3c585d4a55587c5d4c535050535f534a594e125f5351\"><span class=\"__cf_email__\" data-cfemail=\"355154435c517554455a59595a565a4350471b565a58\">[email&nbsp;protected]<\/span><\/a><\/p>\n<\/blockquote>\n<h4 class=\"smallhead\"><b>About the Apollo Exchange<\/b><\/h4>\n<p>The APOLLO Exchange (legal name \u201cApollo Insurance Solutions Ltd.\u201d) is Canada\u2019s largest online insurance marketplace. Apollo empowers brokers to instantly quote, bind, and issue policy documents for hundreds of classes of small business in real time, or white label the Exchange to sell directly from their website. Brokerages integrated with the Exchange are able to respond to the changing expectations of buyers and forward thinking employees.<\/p>\n<p>Co-founded by Jeff McCann, David Dyck, Justin Hamade, and Drew Green, Apollo was created to empower brokers to better serve their clients. Following the completion of Beta testing in April 2019, Apollo successfully closed its angel round of funding, raising $1 million CAD with the support of notable investors, including Drew Green, Matias Marquez, Kim Kaplan, and Caliber Ventures. Acting members of Apollo\u2019s Board of Directors are leading industry and entrepreneurial figures Drew Green, Steve Albiani, Tim Gamble, and Jeff McCann. In June 2019, the company launched a first of its kind: digital, monthly subscription insurance. For more information, visit <a href=\"https:\/\/apollocover.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">apollocover.com<\/a>.<\/p>\n<p class=\"referencetext\"><em>Source: Apollo Insurance Solutions Ltd.<\/em><\/p>\n<p> Tags: <a href=\"https:\/\/www.insurance-canada.ca\/tag\/brokers\/\" rel=\"tag\">Brokers<\/a>, <a href=\"https:\/\/www.insurance-canada.ca\/tag\/customer-service\/\" rel=\"tag\">customer service<\/a>, <a href=\"https:\/\/www.insurance-canada.ca\/tag\/hubspot\/\" rel=\"tag\">HubSpot<\/a> <a href=\"https:\/\/www.insurance-canada.ca\/2019\/11\/01\/apollo-exchange-launch-digital-help-centre\/\">Read the original article at Insurance-Canada.ca <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>New digital Help Centre features video tutorials and livechat Toronto, ON (Nov. 1, 2019) \u2013 Apollo, Canada\u2019s largest online insurance marketplace, has announced the unveiling of a brand new Help Centre within the Exchange,&#46;&#46;&#46;<\/p>\n","protected":false},"author":578,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/17379"}],"collection":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/users\/578"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/comments?post=17379"}],"version-history":[{"count":0,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/17379\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/media?parent=17379"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/categories?post=17379"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/tags?post=17379"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}