{"id":14873,"date":"2019-05-09T11:02:55","date_gmt":"2019-05-09T15:02:55","guid":{"rendered":"https:\/\/www.insurance-canada.ca\/?p=56974"},"modified":"2019-05-09T11:02:55","modified_gmt":"2019-05-09T15:02:55","slug":"manulife-transforms-the-group-benefits-experience-in-canada","status":"publish","type":"post","link":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/2019\/05\/09\/manulife-transforms-the-group-benefits-experience-in-canada\/","title":{"rendered":"Manulife transforms the Group Benefits experience in Canada"},"content":{"rendered":"\n<ul>\n<li><strong>Manulife expands ground-breaking Vitality program to Group Benefits customers<\/strong><\/li>\n<li><strong>Launches new preventative health opioid management program<\/strong><\/li>\n<li><strong>Advances the future of medicine using new technology and innovations<\/strong><\/li>\n<\/ul>\n<p>Toronto, ON (May 9, 2019) \u2013 Employee benefits plans have changed very little in recent years and Manulife \u2014 which serves one in three Canadians and is one of the largest benefits providers in Canada \u2014 is at the forefront of changing that for the better. Committed to be the most digital, customer-centric company in its industry, Manulife is bringing together new technology and innovative thinking to truly transform the benefits experience for Canadians.<\/p>\n<p><strong>Manulife Vitality for Group Benefits<\/strong><\/p>\n<p>Manulife Vitality is changing the experience of benefits programs beginning this July. Using the latest technology, data analytics, and personalized solutions, the program helps customers track healthy activities and earn the potential for rewards and discounts. The Company has also signed a <a href=\"https:\/\/www.insurance-canada.ca\/2018\/12\/10\/john-hancock-vitality-incentives\/\">pledge<\/a> with Vitality and other global leaders to help make 100 million people around the world more active by 2025.<\/p>\n<p>Through the program, customers track healthy activities using a customized, goal-oriented program; with higher activity level, customers can improve their health and well-being \u2014 and earn the potential for rewards and discounts.<\/p>\n<p>\u201cChronic health conditions are on the rise in Canada and, in combination with an aging population, could soon reach economically unsustainable levels,\u201d<sup class=\"supscript\">[<a href=\"https:\/\/www.insurance-canada.ca\/2019\/05\/09\/manulife-transforms-group-benefits-experience\/#notes\">1<\/a>]<\/sup> said Donna Carbell, Head of Group Benefits, Manulife (Canada). \u201cWe are on a mission to help people and organizations become healthier, so employees can be their best at work, feel happier, and be more engaged.\u201d<\/p>\n<h4><strong>Opioid Management Program<\/strong><\/h4>\n<p>There\u2019s an opioid crisis in Canada and every day, 11 people in Canada die from an opioid overdose.<sup class=\"supscript\">[<a href=\"https:\/\/www.insurance-canada.ca\/2019\/05\/09\/manulife-transforms-group-benefits-experience\/#notes\">2<\/a>]<\/sup> Personalized solutions matter, and Manulife has developed a new, two-step opioid management program focused on prevention and early intervention. Step one ensures patients start opioid treatment with a short-term supply; step two encourages the use of short-acting opioids first. Working together, these steps ensure side effects, risk tolerance, and dependence get monitored earlier, helping reduce the risk of chronic use.<\/p>\n<p>\u201cWe believe in promoting the safe and smart use of opioids, especially for people who are using them for the first time, or who haven\u2019t used opioids regularly,\u201d said Carbell. \u201cThrough a much more holistic approach, we hope people will be better able to recover sooner, and with less chance of addiction or additional health issues caused by overuse. When fewer plan members need ongoing, long-term treatment, their plan\u2019s drug costs and addiction management costs are lower.\u201d<\/p>\n<p>The opioid management program is just one example of ways Manulife is engaged in providing customer experiences that focus first and foremost on improved health outcomes.<\/p>\n<h4><strong>Future of Medicine and On-demand Access to Medical Consultants<\/strong><\/h4>\n<p>Finding the right medication to treat certain conditions can be a frustrating trial-and-error process and as many as 50 per cent of medications go unused because of unpleasant adverse effects.<sup class=\"supscript\">[<a href=\"https:\/\/www.insurance-canada.ca\/2019\/05\/09\/manulife-transforms-group-benefits-experience\/#notes\">3<\/a>]<\/sup> Manulife recently piloted a program to explore how a person\u2019s genes can affect their body\u2019s response to medications, specifically those used to treat depression, pain, or anxiety. Preliminary results show 51 per cent of prescriptions were changed (either the dosage or medication), following genetic testing. The pilot continues and will help determine if considering a person\u2019s genetics can support the treatment and recovery process \u2014 and help people return to health, regular life, and work sooner.<\/p>\n<p>Manulife is also working with Akira Health to make healthcare more accessible to Group Benefits customers through a new service called Healthcare Online. This allows Manulife to increase Canadians\u2019 access to virtual medical consults with knowledgeable, friendly clinicians, anytime and anywhere.<\/p>\n<p>Manulife continues to develop new technologies like smart pill bottles and virtual health solutions. Learn more on how Manulife is delivering on digital, customer-centric innovations by visiting Manulife.ca.<\/p>\n<h4>Notes<\/h4>\n<p><em>All amounts are in Canadian dollars unless otherwise stated.<\/em><\/p>\n<p>1. <a href=\"https:\/\/www.manulife.ca\/business\/group-benefits\/vitality\/creating-a-healthier-canada.html\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">What behavioural economics has to teach us about creating a healthier Canada<\/a> (Donna Carbell, Head of Group Benefits, Manulife Canada).<\/p>\n<p>2. <a href=\"https:\/\/www.canada.ca\/en\/services\/health\/campaigns\/drug-prevention.html\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Canada\u2019s opioid crisis<\/a> (Government of Canada, Apr. 17, 2019).<\/p>\n<p>3. <a href=\"https:\/\/precisiongenetics.com\/2016\/10\/23\/will-pharmacogenetics-help-your-health\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Will Pharmacogenetics Help Your Health?<\/a> (Pat Allen, USNews.com, Oct. 23, 2016).<\/p>\n<p class=\"smallhead\"><b>About Manulife<\/b><\/p>\n<p>Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of March 31, 2019, we had over $1.1 trillion (US$849 billion) in assets under management and administration, and in the previous 12 months we made $29.4 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as \u2018MFC\u2019 on the Toronto, New York, and the Philippine stock exchanges and under \u2018945\u2019 in Hong Kong. For more information, visit <a href=\"https:\/\/www.manulife.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">www.manulife.com<\/a>.<\/p>\n<p>Group Benefit products and services are offered by The Manufacturers Life Insurance Company (Manulife).<\/p>\n<p class=\"smallhead\"><b>About Vitality<\/b><\/p>\n<p>The Vitality Group Inc., in association with The Manufacturers Life Insurance Company, provides the Manulife Vitality program. Vitality is a trademark of Vitality Group International, Inc., and is used by The Manufacturers Life Insurance Company and its affiliates under license. Manulife, Manulife &amp; Stylized M Design, and Stylized M Design are trademarks of The Manufacturers Life Insurance Company, and are used by it, The Vitality Group and its affiliates under license. PO Box 2580, STN B Montreal QC H3B 5C6. For more information, please visit <a href=\"https:\/\/www.vitalitygroup.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">vitalitygroup.com<\/a>.<\/p>\n<p class=\"referencetext\"><i>Source: Manulife Financial Corporation<\/i><\/p>\n<p> Tags: <a href=\"https:\/\/www.insurance-canada.ca\/tag\/benefits\/\" rel=\"tag\">benefits<\/a>, <a href=\"https:\/\/www.insurance-canada.ca\/tag\/manulife\/\" rel=\"tag\">Manulife<\/a>, <a href=\"https:\/\/www.insurance-canada.ca\/tag\/vitality\/\" rel=\"tag\">Vitality<\/a> <a href=\"https:\/\/www.insurance-canada.ca\/2019\/05\/09\/manulife-transforms-group-benefits-experience\/\">Read the original article at Insurance-Canada.ca <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Manulife expands ground-breaking Vitality program to Group Benefits customers Launches new preventative health opioid management program Advances the future of medicine using new technology and innovations Toronto, ON (May 9, 2019) \u2013 Employee benefits&#46;&#46;&#46;<\/p>\n","protected":false},"author":578,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/14873"}],"collection":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/users\/578"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/comments?post=14873"}],"version-history":[{"count":0,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/14873\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/media?parent=14873"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/categories?post=14873"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/tags?post=14873"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}