{"id":10437,"date":"2018-06-06T13:09:22","date_gmt":"2018-06-06T17:09:22","guid":{"rendered":"https:\/\/lifeinsurance-orleans.ca\/Life-Insurance-Blog\/an-omni-channel-disaster-a-cautionary-tale\/"},"modified":"2018-06-06T13:09:22","modified_gmt":"2018-06-06T17:09:22","slug":"an-omni-channel-disaster-a-cautionary-tale","status":"publish","type":"post","link":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/2018\/06\/06\/an-omni-channel-disaster-a-cautionary-tale\/","title":{"rendered":"An Omni-Channel Disaster: A Cautionary Tale"},"content":{"rendered":"<p>New SMA Blog by Mark Breading, Partner, Strategy Meets Action Boston, MA (June 5, 2018) \u2013 The case for omni-channel capabilities is compelling. We are in an age where customers have many options for communicating. And the companies that can best provide them with capabilities to connect anytime, anywhere, via any method will increasingly be&#8230;  Read more \u00bb<br \/>\nThe post An Omni-Channel Disaster: A Cautionary Tale appeared first on Insurance-Canada.ca.<br \/>\n<a href=\"http:\/\/lifeinsurance-orleans.ca\/Life-Insurance-Blog\/\">Life Insurance Blog<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>New SMA Blog by Mark Breading, Partner, Strategy Meets Action Boston, MA (June 5, 2018) \u2013 The case for omni-channel capabilities is compelling. We are in an age where customers have many options for&#46;&#46;&#46;<\/p>\n","protected":false},"author":578,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/10437"}],"collection":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/users\/578"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/comments?post=10437"}],"version-history":[{"count":0,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/posts\/10437\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/media?parent=10437"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/categories?post=10437"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.lifeinsurance-orleans.ca\/index.php\/wp-json\/wp\/v2\/tags?post=10437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}